the password promt should be easy to find with narrator. _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Marie Baisez Sent: 17 October 2009 11:08 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Improper shutdown on laptop running Vista didn't know that narrator could come on that early in the game, will have a go, don't know where the password prompt is! Off to try this now, will let you know how I get on! Thanks, Marie ----- Original Message ----- From: martin wilsher <mailto:m.wilsher@xxxxxxxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Sent: Saturday, October 17, 2009 12:02 PM Subject: [access-uk] Re: Improper shutdown on laptop running Vista marie: can you use narrator? windows key and u? would that help? and unlocking means using your password, or just hitting enter on the password prompt if you haven't got one _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Marie Baisez Sent: 17 October 2009 10:28 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Improper shutdown on laptop running Vista Hi gang, The other day, being in a bit of a rush, I pressed the on-off switch on the laptop to accelerate shutdown when, obviously the system was doing something and was not ready to do so. Now, Windows won't start. Apparently, from what appears on the screen, my account is locked. I press alt+ctrl+delete to unlock but Jaws doesn't start talking at the log on screen as it should. I have nobody around at the moment with enough useful sight to tell me what's on the screen. I presume I should log off or shut down but do not know the shortcut keys in Vista to achieve this. Can anyone help? Please, please someone get me out of this fix! I hate getting frustrated by something as simple as an inaccessible screen! Thanks to all in advance. Marie __________ Information from ESET NOD32 Antivirus, version of virus signature database 4516 (20091016) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4516 (20091016) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4516 (20091016) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4517 (20091017) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4516 (20091016) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4517 (20091017) __________ The message was checked by ESET Smart Security. http://www.eset.com