Hi Marie, Had similar problem with ION turntable that I also got as a Christmas present with same software. It set the device output as going out from the device itself,not the computer speakers. I had to go into system settings and then audio setting and change the device output to my speaker output. Software is not very user friendly with no way of checking or changing settings. Hope this helps a bit. regards Keith Eldridge Co-ordinator for IT for Visually Impaired Learning Support Sussex Downs College Eastbourne East Sussex BN21 2UF P Please consider the environment before printing this email. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Marie Baisez Sent: 10 January 2011 20:36 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] ION Tape express and its EZ audio-converter Hi all, Has anyone dealt successfully with this beast? I've just received it as an unexpected late Christmas present and can't make it work as it says on the box. It's a tape player which connects to a USB port and can, effortlessly, [that's what it says on the user's manual], play and convert your audio tapes to mp3 and put them in your ITunes library. My laptop using Vista recognizes the device as a USB microphone, device manager says the device is working properly, the converter programme detects if the device is connected or not, the tape plays and can be heard through headphones connected to the player but can't be heard through the computer's sound system. I installed the latest version of the programme and quite a few of the dialogs and check boxes can't be read by JAWS making its features nearly impossible to operate, I went in recorder settings and made the adjustments recommended, the tape played through the computer's speakers briefly but, as the sound was quite muffled I increased the volume of the recording level. Since then, I can't make the device play through the speakers anymore. In the instructions, it is stated that new default should be set, unfortunately, I can't see this option anywhere, the only one present is: restore defaults Thoughts/comments anyone? Cheers now, Marie. __________ Information from ESET NOD32 Antivirus, version of virus signature database 5775 (20110110) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com