Hi, Thanks. Not sure I like the aggregator options, seems to add in needless complexity but it?s interesting to know about it nevertheless. I must disagree about most banks being inaccessible in terms of login though. MBNA and all banks they underwrite are wonderful, the best in my opinion. First Direct/HSBC, Natwest/RBS, HBOS, Egg, Barclays, Nationwide and Tesco are all accessible. _______________________________________ Have a pleasant day, Kind Regards and Best Wishes, Hussein. Hussein Patwa Tel: 0789 47 595 62 (UK) Tel: +44 (0)122 4433 954 (SIP) Twitter: www.twitter.com/hussein_patwa Skype: patwaspotterfan2 GoogleTalk: thewanderingwriter Web: <http://www.patwanet.co.uk> www.patwanet.co.uk My Blog: <http://patwaspotterfan.livejournal.com> http://patwaspotterfan.livejournal.com Find me on Facebook: <http://www.facebook.com/profile.php?id=510013486> http://www.facebook.com/profile.php?id=510013486 From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jonathan Sent: 25 May 2010 15:14 To: access-uk@xxxxxxxxxxxxx; Hussein Patwa Subject: [access-uk] Re: ING Direct Login Accessibility I think you'll find that most bank accounts have a fairly inaccessible login menu. However, there's a possibly easy way round this - use an aggregator. I know Egg and First Direct have these. However, you need a sighted person to set the aggregator up in the first place. From then on, you login to the aggregator, and it then logs into all your accounts, tallies up your cards, accounts, debts etc, and provides a table. As far as the cost of calling from overseas, I can't think of any country which would be more than 35p/min to call back from with a calling card, and ING were pretty quick at answering the phone, so you're probably talking £1 tops. And how many times a week will you need to check your balance or move money? (Apologies if you get two copies of this email - until Freelists sort their bug out, I'm copying in recipients as well as the list so people actually get replies!) -- Providing support to Britain's 500 talking newspaper services http://www.talking-newspapers.co.uk/ On 25 May 2010 14:41, Hussein Patwa <access-uk@xxxxxxxxxxxxxx> wrote: Hi there, I know this came up sometime last year but I was wondering if anyone was able to get an answer out of ING Direct or find some other way of getting around the accessible barrier that is the number pad used when logging on to the online bank? You have to enter the numbers by clicking on them with the mouse, as entering with the keyboard doesn't work. To compound things there are no alt tags telling you which key is which, and the number pad changes each time you access it. I'm thinking of changing banks as this is just unacceptable. Yes, I can access the info by phone, but I don't want to pay the call charges if I need to do this from outside the UK. Plus, it's just inconvenient. Why have they been allowed to so blatantly disregard accessibility for such a critical function for so long? _______________________________________ Have a pleasant day, Kind Regards and Best Wishes, Hussein. Hussein Patwa Tel: 0789 47 595 62 (UK) Tel: +44 (0)122 4433 954 (SIP) Twitter: www.twitter.com/hussein_patwa Skype: patwaspotterfan2 GoogleTalk: thewanderingwriter Web: www.patwanet.co.uk My Blog: http://patwaspotterfan.livejournal.com Find me on Facebook: http://www.facebook.com/profile.php?id=510013486 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq