We would probably need a little more info than that, if they have a router a good start is logging into that and seeing what is happening there, it should then be possible to determine whether you are connected and logged in or not. Bearing in mind your hiatus in communications this list it is a question possibly best left until after you have more sustained communications or perhaps there is someone locally who may be able to help them. Good luck with your University studies. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk ----- Original Message ----- From: Chris Hallsworth To: access-uk@xxxxxxxxxxxxx Sent: Friday, September 15, 2006 1:18 PM Subject: [access-uk] Home networking Hi all, I'm e-mailing on behalf of a friend, who can connect to his home network no problem, but he can't access the internet. What could be going wrong? Thanks.