[access-uk] Fw: Removing iTunes and QuickTime for Windows
- From: "Philip Martin" <p.martin13@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 4 Oct 2006 22:55:33 +0100
Hi,
I had this from Apple as I wanted to remove Veer. 7 as it upset my Shuffle.
Your songs are not affected as they are stored elsewhere, It may even be in
your 'My music' folder.
HTH
Philip
----- Original Message -----
From: do_not_reply@xxxxxxxxx
To: p.martin13@xxxxxxxxxxxx
Sent: Monday, October 02, 2006 12:03 PM
Subject: Removing iTunes and QuickTime for Windows
Hello from Apple!
Jude at Apple Service & Support thought that you might find this article
useful. We hope that it helps resolve your technical issue.
Link: http://www.info.apple.com/kbnum/n93698
Removing iTunes and QuickTime for Windows
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Learn how to uninstall iTunes and QuickTime from your Windows PC.
Completely Remove iTunes and QuickTime
Note: Songs you purchased from the iTunes Store or imported from CDs are saved
in your My Music folder by default and are not deleted by removing iTunes.
1.. Quit iTunes.
2.. On the Start menu, click Control Panel.
3.. In Control Panel, open Add or Remove Programs.
4.. Select iTunes from the list of currently installed programs, then click
Remove.
5.. When asked if you would like to remove iTunes, select Yes.
6.. After the uninstallation is complete, do not restart if you are prompted
to.
7.. If other entries were present for iTunes remove those as well.
8.. In Add or Remove Programs, remove any iPod Updater applications that are
listed in the same fashion as iTunes was removed.
9.. In Add or Remove Programs, remove any QuickTime installations that are
listed in the same fashion as iTunes was removed.
10.. Restart your computer.
11.. After the computer restarts, open Local Disk C: in My Computer or
whichever disk programs are installed on.
12.. Open the Program Files folder.
13.. Right-click the iTunes folder and select Delete and choose Yes when
asked to confirm the deletion. Note: This folder may have already been deleted
if iTunes was successfully removed in steps 1-8.
14.. Right click the iPod folder and select Delete and choose Yes when asked
to confirm the deletion.
15.. Right-click the QuickTime folder and select Delete and choose Yes when
asked to confirm the deletion.
16.. Delete the QuickTime and QuicktimeVR files located in the
C:\Windows\system32\ folder.
17.. Right-click on the Recycle Bin and on the shortcut menu, click Empty
Recycle Bin.
18.. Restart your computer.
19.. Install the latest version of iTunes from
http://www.apple.com/itunes/download.
iPodService.exe Alert
Follow these steps if the message, "Cannot delete iPodService.exe: It is being
used by another person or program" appears when you try to delete the iPod
folder.
1.. Make sure that iTunes and the iPod Updater utility are not open.
2.. On your keyboard press Control-Alt-Delete. Task Manager should open, or
give you the option to open it.
3.. Click on the Processes tab.
4.. Locate the iPodService.exe in the list.
5.. Click on iPodService.exe and choose End Process.
6.. Quit the Task Manager.
Thank you,
Apple
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