[access-uk] Re: First impression of penfriend...

  • From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 1 Aug 2009 19:15:51 +0100

I suppose the only worry is that rather than a firmware update to fix the problems the first purchasers feedback to RNIB, they will in time release a new Penfriend with none of these problems. Thus benefiting from our experiences but leaving us with the pens with the flaws.


Ah well, I am still happy and what product developer gets it right first time. However, the volume if deliberate does seem stupid. Perhaps the RNIB make the same mistake as many members of the public by thinking that blind also means deaf. Though they should know better than this.


Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes

----- Original Message ----- From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, August 01, 2009 6:35 PM
Subject: [access-uk] Re: First impression of penfriend...


Jackie,

I tried the Voiler once and wasn't at all impressed ...

This is different, so far as I remember, and certainly you have fcontrol about reading your label and recording. You locate the label and then put the pen tip on it and it's read. You record, having first shown the pen the label (touched the label with the pen) that you want to have the recording.-

I am sure, once some of these little things are ironed out, it will go a good way to meeting needs ... and we'll all find lots of different ways to use it!

--
Carol
carol.pearson29@xxxxxxxxxxxxxx
On Twitter:  http://twitter.com/songbird49a

--- Original Message ----
From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, August 01, 2009 3:24 PM
Subject: [access-uk] Re: First impression of penfriend...

Hi Barry

It was just that the labels were so tiny and fiddly to
scan, and I got that frustrated with it because it kept
saying "bye-bye" when I didn't scan the label in the
appropriate time.  It came mightily close to being
introduced to a pane of glass in the shape of a window!!
(smile).  No offence, but it just wasn't my kind of
labelling system really.  I'm still a dab hand with the
old Dymo gun and tend to use it for odds and sods.

Glad you like your new toy!!


Jackie Cairns
Braille Specialist
Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Telephone: 01604 798024
Fax: 01604 798090
Web: www.sightandsound.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry G
Sent: 01 August 2009 14:44
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: First impression of penfriend...

Hi Jackie - afraid I don't know as I never used or saw
the Voila labeller I'm afraid - but I'm a picky old
duffer and am more than happy with the penfriend on first
acquaintance.

What was the prob with the Voila?  If it helps, you can
email me your phone number I'll phone you so we can talk,
or if you want to get my number so you don't give yours
away, let me have your direct email & I'll send it to you.

All the best,
Barry G

----- Original Message -----
From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, August 01, 2009 1:54 PM
Subject: [access-uk] Re: First impression of penfriend...


Hi Barry

Could I please ask you, or anyone else who has tried
working with this gadget yet, is it anything like the
Voila labeller?  Please tell me it isn't! (smile).


Jackie Cairns
Braille Specialist
Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Telephone: 01604 798024
Fax: 01604 798090
Web: www.sightandsound.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry G
Sent: 01 August 2009 11:46
To: Access Mailing List
Subject: [access-uk] First impression of penfriend...

Well, mine came this morning and here's my first
impressions...

The labelling and reading function works well, it's easy
to use, smaller and lighter than I expected.  It picks
up the tags and plays the note quickly, and the sound
quality is fine - it does exactly what it says on the
box and I reckon it's an excellent little device.

My concerns...

Mine came with a short fly lead to convert between the
standard headphone jack and the smaller jack socket on
the penfriend - someone mentioned that there had been a
manufacturing glitch and the wrong jacks were fitted to
the early batches.  It would seem that these
mis-manufactured models have been issued to customers.

I tried the mp3 player function and there are no
instructions for using this feature on the product guide
at rnib.org other than telling you to paste the music to
the mp3 folder on the device.  That's fine, but there
are no instructions for operating it.  Can't remember
which, but either the power or the record button toggles
play/stop.  Sound quality is not sparkling, but it's
acceptable in a device that doesn't try to be a
dedicated mp3 player.   There appears to be no way of
moving from file to file however, so at first glance,
it's not really very useable.

My single serious gripe is the volume!  The product
guide and the tags on the packaging correctly say that
the device defaults to the same volume each time the
machine is switched off and on, and this is rather high.
The real pain, on mine at least, is that it jumps to
this high volume each time a new label is scanned, even
though the volume has been turned down, so you have to
reset it on each scan!  I'm hoping that there may be
firmware updates that will include a fix for this, but
there is no mention of this in the product information.

Finally, the online product info sheet says the
following:

RNIB are developing some associated products that are
pre-recorded.
If
you wish to listen to RNIB's pre-recorded information
then you will need to use the download feature. You must
have access to the web and connect to
www.rnib.org.uk/penfriend
<http://www.rnib.org.uk/penfriend> . You will see a list
of titles available for download. These titles are free
or are part of any subscription system that you may have
joined with RNIB. Click on any single title to download
and save on to your computer's hard drive. For example,
c:\penfriend\downloads. After you have downloaded all
the titles you are entitled to, connect PenFriend to the
computer using the USB cable.  Next, enter or double
click on any title and an audio installer programme will
appear, and then just follow the simple instructions on
screen. This programme will automatically load the audio
file onto PenFriend. Repeat the process for the other
titles that you have downloaded. Remember, a copy of all
titles is always kept on your hard drive so there is no
need to back up. The audio files will be kept on the AP4
folder in PenFriend.

Well, the link doesn't exist or is broken.



All the best,

Barry G






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