[access-uk] FW: access-uk: info@xxxxxxxxxxxxx post needs approval

From: George Bell <george@xxxxxxxxxxxxxxxxxxx>
To: "access-uk-repost@xxxxxxxxxxxxx" <access-uk-repost@xxxxxxxxxxxxx>
Date: Tue, 2 Oct 2018 08:55:24 +0000

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From info@xxxxxxxxxxxxx  Tue Oct  2 04:32:48 2018
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Subject: Re: [access-uk] Re: Converting Audible books with Sound Taxi
To: access-uk@xxxxxxxxxxxxx, Petrina Delves <dmarc-noreply@xxxxxxxxxxxxx>
References: <005d01d45700$f1a78090$d4f681b0$@gmail.com>
<003101d45704$68bf9a20$3a3ece60$@gmail.com>
<44D2B3C7B35B43B2A8B422956A6285BC@angel238313c1c>
<6F4B0FAD20DB47FABB9E2E006AC2E04D@UserPC>
<07fa01d457dd$33346e10$999d4a30$@comproom.co.uk>
<11B290FD94C34FB8B55CC95BA8EEAC63@UserPC>
From: Amro Bilal <info@xxxxxxxxxxxxx>
Message-ID: <bdf47bdb-f401-55fe-b50c-107c84940262@xxxxxxxxxxxxx>
Date: Tue, 2 Oct 2018 09:32:47 +0100
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I would get in touch with Humanware; as other have said V Stream is able
to play Audible formats. However, things you can try:

• Update the firmware on your device. For instructions and to download
the latest software, head to

http://support.humanware.com/en-united_kingdom/support/vr_stream_software

• To play Audible Enhanced formats on the V Stream first generation, you
have to have Stream Softpack installed on your device. You don’t need
Stream Softpack to play Audible format 4. Humanware used to sell
Softpack as an additional software for the V Stream first generation,
but I don’t know what the situation is with that these days.

Hope this helps.

Amro

On 02/10/2018 01:23 AM, Petrina Delves wrote:

Hi Steve,
I did what you suggested, but just to make sure I put a brand-new card
in to the Victor stream, and connected it up to the laptop, then i
successfully reactivated it with Audible Manager. After copying a book
on to the card, I now get the following message, after pressing the
play button, audio not supported, player not activated. So now I don’t
know what else to try, apart from like I’ve already said buying a new
stream.
All the best
Petrina
*From:* Steve Nutt <mailto:steve@xxxxxxxxxxxxxx>
*Sent:* Saturday, September 29, 2018 11:14 AM
*To:* access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
*Subject:* [access-uk] Re: Converting Audible books with Sound Taxi

Hi,

Why won’t your old Stream play the Audible books, I think that is the
question you should be asking?

Try to reactivate it with Audible Manager.

All the best

Steve

*From:*access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> *On Behalf Of
*Petrina Delves (Redacted sender "delves465" for DMARC)
*Sent:* 28 September 2018 23:12
*To:* access-uk@xxxxxxxxxxxxx
*Subject:* [access-uk] Converting Audible books with Sound Taxi

Hi all,

I am running Windows 10 with JAWS 2018, on a laptop. Because my old
Victor Stream will not play my Audible books I use Sound Taxi to
convert them to mp3. So because I have just bought a new laptop, I had
to purchase Sound Taxi again. I have tried to convert a book, but when
I press enter on the open button, I get the following message. Media
content is protected you must install Free Media Processing plug-in to
unprotect the content and start conversion. Then there are two
buttons, one says plug-in website, file(s) will not be converted
download and install plug-in. And the other button says later. But
when I press enter on the first button, I can’t find any think on the
web page, to do with Free Media Processing plug-in. Is there another
program I can use to convert my Audible books? or am I going to have
to bite the bullet and buy a new victor stream. Thanks in advance for
any help you can give me.

All the best

Petrina

--------------86EB1FF7487F7E15D8BA3AC9
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: 8bit

<html>
  <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
  </head>
  <body text="#000000" bgcolor="#FFFFFF">
    <p></p>
    <p>
      <p class="MsoNormal">I would get in touch with Humanware; as other
        have said V Stream
        is able to play Audible formats. However, things you can try:</p>
      <p class="MsoNormal"> </p>
      <p class="MsoNormal">• Update the firmware on your device. For
        instructions and
        to download the latest software, head to</p>
      <p class="MsoNormal"> </p>
      <p class="MsoNormal"><a
href="http://support.humanware.com/en-united_kingdom/support/vr_stream_software";>http://support.humanware.com/en-united_kingdom/support/vr_stream_software</a></p>
      <p class="MsoNormal"> </p>
      <p class="MsoNormal">• To play Audible Enhanced formats on the V
        Stream first generation,
        you have to have Stream Softpack installed on your device. You
        don’t need
        Stream Softpack to play Audible format 4. Humanware used to sell
        Softpack as an
        additional software for the V Stream first generation, but I
        don’t know what
        the situation is with that these days.</p>
      <p class="MsoNormal"> </p>
      <p class="MsoNormal">Hope this helps.</p>
      <p class="MsoNormal">Amro</p>
    </p>
    <br>
    <div class="moz-cite-prefix">On 02/10/2018 01:23 AM, Petrina Delves
      wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:11B290FD94C34FB8B55CC95BA8EEAC63@UserPC">
      <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
      <meta name="Generator" content="Microsoft Word 15 (filtered
        medium)">
      <style></style>
      <div dir="ltr">
        <div style="FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE:
          12pt">
          <div>Hi Steve, </div>
          <div> </div>
          <div>I did what you suggested, but just to make sure I put a
            brand-new card in to the Victor stream, and connected it up
            to the laptop, then i successfully reactivated it with
            Audible Manager. After copying a book on to the card, I now
            get the following message, after pressing the play button,
            audio not supported, player not activated. So now I don’t
            know what else to try, apart from like I’ve already said
            buying a new stream.   </div>
          <div>All the best </div>
          <div>Petrina</div>
          <div style="FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY:
            'Calibri'; COLOR: #000000; FONT-SIZE: small; FONT-WEIGHT:
            normal; TEXT-DECORATION: none">
            <div style="FONT: 10pt tahoma">
              <div><b>From:</b> <a title="steve@xxxxxxxxxxxxxx"
                  href="mailto:steve@xxxxxxxxxxxxxx";
                  moz-do-not-send="true">Steve Nutt</a> </div>
              <div style="BACKGROUND: #f5f5f5">
                <div><b>Sent:</b> Saturday, September 29, 2018 11:14 AM</div>
                <div><b>To:</b> <a title="access-uk@xxxxxxxxxxxxx"
                    href="mailto:access-uk@xxxxxxxxxxxxx";
                    moz-do-not-send="true">access-uk@xxxxxxxxxxxxx</a> </div>
                <div><b>Subject:</b> [access-uk] Re: Converting Audible
                  books with Sound Taxi</div>
              </div>
            </div>
            <div> </div>
          </div>
          <div style="FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY:
            'Calibri'; COLOR: #000000; FONT-SIZE: small; FONT-WEIGHT:
            normal; TEXT-DECORATION: none">
            <div class="WordSection1">
              <p class="MsoNormal">Hi,<o:p></o:p></p>
              <p class="MsoNormal"><o:p></o:p> </p>
              <p class="MsoNormal">Why won’t your old Stream play the
                Audible books, I think that is the question you should
                be asking?<o:p></o:p></p>
              <p class="MsoNormal"><o:p></o:p> </p>
              <p class="MsoNormal">Try to reactivate it with Audible
                Manager.<o:p></o:p></p>
              <p class="MsoNormal"><o:p></o:p> </p>
              <p class="MsoNormal">All the best<o:p></o:p></p>
              <p class="MsoNormal"><br>
                Steve<o:p></o:p></p>
              <p class="MsoNormal"><o:p></o:p> </p>
              <div>
                <div style="BORDER-BOTTOM: medium none; BORDER-LEFT:
                  medium none; PADDING-BOTTOM: 0cm; PADDING-LEFT: 0cm;
                  PADDING-RIGHT: 0cm; BORDER-TOP: #e1e1e1 1pt solid;
                  BORDER-RIGHT: medium none; PADDING-TOP: 3pt">
                  <p class="MsoNormal"><b><span
                        style="mso-fareast-language: en-gb"
lang="EN-US">From:</span></b><span
                      style="mso-fareast-language: en-gb" lang="EN-US">
                      <a class="moz-txt-link-abbreviated"
href="mailto:access-uk@xxxxxxxxxxxxx";>access-uk@xxxxxxxxxxxxx</a>
                      <a class="moz-txt-link-rfc2396E"
href="mailto:access-uk@xxxxxxxxxxxxx";><access-uk@xxxxxxxxxxxxx></a> <b>On
Behalf Of </b>Petrina
                      Delves (Redacted sender "delves465" for DMARC)<br>
                      <b>Sent:</b> 28 September 2018 23:12<br>
                      <b>To:</b> <a class="moz-txt-link-abbreviated"
href="mailto:access-uk@xxxxxxxxxxxxx";>access-uk@xxxxxxxxxxxxx</a><br>
                      <b>Subject:</b> [access-uk] Converting Audible
                      books with Sound Taxi<o:p></o:p></span></p>
                </div>
              </div>
              <p class="MsoNormal"><o:p></o:p> </p>
              <div>
                <div>
                  <div>
                    <div>
                      <div>
                        <div>
                          <div>
                            <p class="MsoNormal"><span style="COLOR:
                                black; FONT-SIZE: 12pt;
                                mso-fareast-language: en-gb">Hi all,
<o:p></o:p></span></p>
                          </div>
                        </div>
                        <div>
                          <div>
                            <p class="MsoNormal"><span style="COLOR:
                                black; FONT-SIZE: 12pt;
                                mso-fareast-language: en-gb">
<o:p></o:p></span></p>
                          </div>
                        </div>
                        <div>
                          <div>
                            <p class="MsoNormal"><span style="COLOR:
                                black; FONT-SIZE: 12pt;
                                mso-fareast-language: en-gb">I am
                                running Windows 10 with JAWS 2018, on a
                                laptop. Because my old Victor Stream
                                will not play my Audible books I use
                                Sound Taxi to convert them to mp3. So
                                because I have just bought a new laptop,
                                I had to purchase Sound Taxi again. I
                                have tried to convert a book, but when I
                                press enter on the open button, I get
                                the following message. Media content is
                                protected you must install Free Media
                                Processing plug-in to unprotect the
                                content and start conversion. Then there
                                are two buttons, one says plug-in
                                website, file(s) will not be converted
                                download and install plug-in. And the
                                other button says later. But when I
                                press enter on the first button, I can’t
                                find any think on the web page, to do
                                with Free Media Processing plug-in. Is
                                there another program I can use to
                                convert my Audible books? or am I going
                                to have to bite the bullet and buy a new
                                victor stream. Thanks in advance for any
                                help you can give me. <o:p></o:p></span></p>
                          </div>
                        </div>
                        <div>
                          <div>
                            <p class="MsoNormal"><span style="COLOR:
                                black; FONT-SIZE: 12pt;
                                mso-fareast-language: en-gb">All the
                                best <o:p></o:p></span></p>
                          </div>
                        </div>
                        <div>
                          <div>
                            <p class="MsoNormal"><span style="COLOR:
                                black; FONT-SIZE: 12pt;
                                mso-fareast-language:
en-gb">Petrina<o:p></o:p></span></p>
                          </div>
                        </div>
                        <div>
                          <p class="MsoNormal"><span style="COLOR:
                              black; FONT-SIZE: 12pt;
                              mso-fareast-language: en-gb">
<o:p></o:p></span></p>
                        </div>
                      </div>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
        </div>
      </div>
    </blockquote>
    <br>
  </body>
</html>

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