Sight and Sound Technology only provided pricing to the University and had no part in the authorisation of the order. As I am sure everyone on the list would expect, Sight and Sound love to receive orders and so I cannot think why Eleanor should think we have anything to do with the University's decision. I suggest she asks them. I am not sure why this message would be posted on this forum. Regards Glenn From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 12 November 2010 17:13 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Dragon Naturally Speaking i applied to my university for this product. It was ordered from Sight & Sound. Apparently Sight & Sound said something to my university which caused the university not to supply this product to me. I think this is wrong and that if a company is asked to supply a product to an individual then that company should do so. I had to complete my studjies without this product. Eleanor Burke ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________