Hi Sandra, I've tried that and it still doesn't work. Regards Andrew Shipp Located Northampton UK Home phone 01604-517007 Mobile 07773457805 Skype andyshipp50 MSN andyshipp54 I am also the Moderator for Blind-gardening group All messages are checked before sending by Norton anti virus ----- Original Message ----- From: "Sandra Henshall" <asvj09@xxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, November 05, 2004 12:27 PM Subject: [access-uk] Re: Deleting emails problem > Andrew, are you using Outlook Express, and are these messages in the deleted > items folder. If so, try going to the deleted items folder and hitting alt > e and then y for empty deleted items folder. You'll be asked to confirm, so > you'd hit the yes button. Hope that works. > > Cheers, > Sandra. > > ** To leave the list, send a message to:- > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq