[access-uk] Re: Connection to SKY Broadband not found
- From: "Ankers, Dave (UK)" <Dave.Ankers@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 28 Jan 2008 12:02:27 -0000
Barry,
The problem is intermittent, and SKY technical team has checked out my
connection, and I have turned off the rooter for 30 minutes and still
not worked till that miraculous phone call, and you know the rest!
Dave
hi Dave.
can you tell me if a engineer set up the connection, are did you set it
up yourself.
also have you try switching the router of for about1 minute then switch
back on again.
best.
Barrie.
----- Original Message -----
From: "Ankers, Dave (UK)" <Dave.Ankers@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 28, 2008 11:10 AM
Subject: [access-uk] Connection to SKY Broadband not found
>
> Hi All,
>
> For some time now I have been having problems with connection to SKY
> Broadband. Basically I start my pc and when trying to connect to the
> internet I get the message "server connection not found". The rooter
is
> listed in the network connections, and indeed is connected, but cannot
> get internet access.
> I run the windows diagnostics program and it cannot connect to the
> internet, and asks me to contact my provider for help.
> Now when I phone SKY, opt 3 for technical help and report a fault, it
> asks me to enter my phone number. While doing this, I re-run windows
> network diagnostics, and miraculously after entering my number,
> connection is restored!
> Now this has happened far too often, and I smell a Rat! especially as
> the number for support is a premium rate number, and is not included
in
> the SKY Talk unlimited package.
> So it's another way of making money, and as I said this has happened
far
> too often, and many times the call has been automatically disconnected
> as soon as the call got through. Stinks to me!
> Has anyone else experienced the same. and If so perhaps Which and
> Watchdog might take an interest.
>
> Dave
>
> ********************************************************************
> This email and any attachments are confidential to the intended
> recipient and may also be privileged. If you are not the intended
> recipient please delete it from your system and notify the sender.
> You should not copy it or use it for any purpose nor disclose or
> distribute its contents to any other person.
> ********************************************************************
>
> ** To leave the list, click on the immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on the
> ** immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
