Thanks Martin you motivated me to have a look again and I found a button on the right side tht moved the cartridge to the middle and have now changed it. Just had a lapse of memory as it is probably a few years since I used this little printer. Eleanor -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1761 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message