[access-uk] Re: Bad iTunes purchase
- From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 19 Oct 2014 16:54:01 +0100
Thanks for that. They say I should hear within 48 hours.
Iain
From: Ibrahim Gucukoglu
Sent: Sunday, October 19, 2014 4:33 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Bad iTunes purchase
Hi Ian.
Go to http://reportaproblem.apple.com and complete the form after logging in,
you’ll be able to review all your purchases and tell Apple why you are looking
for a refund. Apple will look at your reasons and give you a decision,
sometimes it can take up to a week for this to happen.
All the best, Ibrahim.
From: Iain Lackie
Sent: Sunday, October 19, 2014 3:43 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Bad iTunes purchase
Hello
I have just purchased an album from the iTunes store on which one of the tracks
is incorrect. Is there an address towhich I can write to point this out and
either get a refund or have this corrected. For your information, the album is
the Syimphonies by Schumann played by the Scottish Chamber orchestra. I’d
rather not wait for the receipt as this can sometimes take days to arrive.
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