Thanks for that. They say I should hear within 48 hours. Iain From: Ibrahim Gucukoglu Sent: Sunday, October 19, 2014 4:33 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Bad iTunes purchase Hi Ian. Go to http://reportaproblem.apple.com and complete the form after logging in, you’ll be able to review all your purchases and tell Apple why you are looking for a refund. Apple will look at your reasons and give you a decision, sometimes it can take up to a week for this to happen. All the best, Ibrahim. From: Iain Lackie Sent: Sunday, October 19, 2014 3:43 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Bad iTunes purchase Hello I have just purchased an album from the iTunes store on which one of the tracks is incorrect. Is there an address towhich I can write to point this out and either get a refund or have this corrected. For your information, the album is the Syimphonies by Schumann played by the Scottish Chamber orchestra. I’d rather not wait for the receipt as this can sometimes take days to arrive.