[access-uk] Advice required on solving a problem related to cloudmark spam protection program please.
- From: "Alexander Shannon" <alexacts2v4@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 18 Dec 2007 14:03:33 -0000
Hi all,
Recently I downloaded a trial of Cloudmark Desktop, on the strength of a
message from a member of this list. I have now managed to purchase a
subscription which means I am no-longer running a trial version. However, I
was informed that I would obtain a confirmation e-mail after paying for my
subscription, and although I purchased it yesterday, I have, as yet received
no confirmation e-mail.
I have tried e-mailing the company's support team in the USA but have had no
response as yet.
What action would list members suggest I take, particularly as I was told
that the confirmation e-mail had been sent to my e-mail address but, as I
say, I have not received it as yet, and other than cloudmark itself, I do
not have any other systems blocking messages so the message should have got
through.
Thank you all in advance for any advice you can give.
Alexander Shannon
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