Hi Mandy My experience with the audigy external sound cards was also disappointing, but nowhere near as bad as yours. When I attached my audigy, I had no problem with ordinary music, only with the Jaws speech output. In this case, the screen reader would double pronounce the word at the end of a phrase, for example when pronouncing the word which it would say which-itch. this made the card useless in my mind. This phenomenon has been reported by others. However, your other problems have not, to my knowledge, been reported previously, so I have no further advice to offer - maybe others can help. Steve Green ----- Original Message ----- From: Mandy To: access-uk@xxxxxxxxxxxxx Sent: Monday, September 17, 2007 4:32 PM Subject: [access-uk] Advice Wanted. Hi. I'm writing this on Brian's behalf. Bought Creative Audegy 2 NX external soundcard which Sight and Sound assure me is compatible with Jaws. When I connected it up: two noticeable results. 1. Music from "my music" folder sounded just like a CD skipping. 2. Jaws repeated everything in a garbled and distorted fashion even the noise announcing incoming emails. Contacted Creative Technical line for driver updates but installing these made no difference. Another result from attempting to use the external soundcard is that the Jaws voices on Kurzweil appear to no longer be available. The only ones there now are Microsoft and IBM text . Any advice would be appreciated. Has anybody come across these problems with the Creative external Audegy soundcards? Mandy.