Hi carol. For info, when you move focus to the email app, it will report an email count of unread emails. But it reports the count of all unread emails, regardless of where they are; so if you have several (or more than one) email account set up, or i think even if you have unread drafts, they all count. Could that be the issue? Obviously don't know if you have more than one account set up. Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx Sent: 28 August 2014 21:37 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] AN IPHONE EMAIL QUESTION! Hi all, I'm sorry but I'm not on any iphone email lists right now and would value any help, please. My iCloud inbox reports I have 9 new messages, but actually, there are none there. It's obvious there aren't and you can't go to "edit" as a result of there being no messages. Whatever can I do to try to get the count right? I'm really finding it a bit annoying! Carol P Click here <https://www.mailcontrol.com/sr/MZbqvYs5QwJvpeaetUwhCQ== PNokM61mQTTjWSLtU+YE5asZgsAG+GH7HC8YNBM7q0TQEQ==> to report this email as spam. -- Coming soon! RNIB Overdrive will let you download Talking Books, Talking Magazines and podcasts to enjoy on your computer, smartphone or tablet. http://rnib.in/1tsimYD -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk This message has been scanned for viruses by Websense Hosted Security - http://www.websense.com/content/HostedEmailSecurity.aspx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq