[abcomputers] ABC ~ All 'Bout Computers, Vol. 29: Removing Duplicates from an Access Database and lots more!

  • From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: "ABCfreelists" <abcomputers@xxxxxxxxxxxxx>
  • Date: Sat, 11 Oct 2003 14:09:14 -0400

______________________________________________________
ABC ~ All 'Bout Computers.  The ezine YOU subscribed to.  If you want to change 
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Linda
http://www.personal-computer-tutor.com/abc
______________________________________________________
ABC ~ All 'Bout Computers
Volume 29; October, 2003 - mailed to 4614 subscribers
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CONTENTS
(all links below these items take you to the non-frames 
online versions)

(items with *** behind them include pictures and/or are 
better if viewed online)

1.  Important How-To Message for Reading This Ezine 
http://personal-computer-tutor.com/abc3/v29/vol29.htm#HowTo

2.  GeekSpeak Translation from the Cap'n 
http://personal-computer-tutor.com/abc/gs.htm
 ~ by Patt Meara

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THIS MONTH'S FEATURE ~ 

3.  Removing Duplicates from Your Access Database
and Determining Which Were Removed ***
~ by James La Borde
http://personal-computer-tutor.com/abc3/v29/james29.htm 
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TIPS & TUTORIALS

4.   Points of View in FrontPage - The Views Bar ***
~ by Tina Clarke
http://personal-computer-tutor.com/abc3/v29/tina29.htm

5.  The Count Keys in the Windows Registry
What They Do, How To Understand Them, and How To 
Remove Them
~ by Vic Ferri
http://personal-computer-tutor.com/abc3/v29/vic29.htm

6.  Microsoft Has Released the New PowerPoint Viewer! 
and a GREAT Alternative to "Pack and Go" ***
~ by Kathryn Jacobs
http://personal-computer-tutor.com/abc3/v29/kath29.htm

7. Automatic Chart Harmonisation in Excel
Why Excel Is Missing a Charting Feature and How That 
Feature Can Be Recreated Using VBA ***
~ by Ray Blake
http://personal-computer-tutor.com/abc3/v29/ray29.htm

8. What's a PING? A Tracert? A PathPing? A Session Protocol?
With Command Line Options ***
~ by Greg Chapman
http://personal-computer-tutor.com/abc3/v29/greg29.htm
 
9.  Mike, Kathy and Linda Rant About Spam, Viruses, and Porn
~ by Mike Baynes, Kathyrn Jacobs, and Linda Johnson
http://personal-computer-tutor.com/abc3/v29/mike29.htm

*********************************************

10.    Some New Stuff from Linda ***
  @  New Word Troubleshooting Tip 
  @  Excel Tutorial On Creating IF Statements 
  @  PowerPoint eBook - SPECIAL FOR ABC READERS ONLY 
  @  and Great Information for Building Your First Website
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*********************************************
 
11. ASK THE FLEET 
~ Questions submitted by readers and answered by 
ABC's Fleet of Writers
http://personal-computer-tutor.com/abc3/v29/ask29.htm

*********************************************

Miscellaneous:
12.  Subscription Management
13. Contact Information
14. Advertise in ABC
http://personal-computer-tutor.com/abc/abcad.htm

*** means the article includes pictures in the online version 
or is better viewed online 

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Also, don't forget that Eclectic Academy offers classes
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(1.) IMPORTANT HOW-TO MESSAGE
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If you decide to go to the Online "Web-azine" version, 
go here first for navigation instructions:
http://personal-computer-tutor.com/abc3/v29/vol29.htm#HowTo

If you are reading this plain text issue, maximize your 
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Both are still available for Windows 95/98/ME users
More info on them available on my Windows webpage:
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(2.)  Cap'n Patt's
GEEKSPEAK TRANSLATOR
 ~ by Patt Meara
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Visit the Cap'n's Official GeekSpeak Database at 
http://personal-computer-tutor.com/abc/gs.htm
If the word you need defined is not there, or the 
definition is not clear, too geeky, or just plain confusing 
to you, email the Cap'n.  He would love to hear from 
you at CapnPatt@xxxxxxx

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(3.)  REMOVING DUPLICATES FROM YOUR ACCESS DATABASE  
and Determining Which Were Removed
~~James La Borde
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**********************************************
EDITOR'S NOTE: This article includes pictures and is 
clearer if read online.  You can see the online version here:
http://personal-computer-tutor.com/abc3/v29/james29.htm
**********************************************

There are times when you need to remove duplicate records 
from a table. It is easily done in Access, the only drawback 
is that you don't control which duplicates are removed. If 
this may cause a problem, you can determine which records 
were removed so that you can ensure the correct records 
are kept.

The first step is to create a duplicate of your original table. 
To do this simply right click your table in the Tables window 
and click Copy. 

Click Paste. This will bring up a new dialog box. Enter a 
new table name in the appropriate area and change the 
Paste Options to Structure Only.  

If your Original table does not have an auto-number field, 
add one. In the newly copied table, if the original table 
did not have an auto-number field, add a number field with 
the same name as the new one in the original table. If it 
did, change the auto-number to a number field in the new 
table. You will also need to determine your primary key 
and mark it as such (the field with the duplicates). 

You will now create an append query using your original 
table as the source and the New Copy as your destination. 

Once this is ready, execute the query. It will run through 
and see what is due to be appended then come back with 
a warning message that not all records can be appended. 
It should indicate that a number of the records could not 
be appended due to primary key violations. 

This is expected. Simply click 'Yes' to allow it to append 
the rest of the records. It has now removed all of your 
duplicates from the new table. 

Now however, maybe you would like to determine what 
was removed. This is why we added the auto-number/
number field. Create a new query, and bring in both the 
original and copied tables. Access will add a link between 
them on the primary key automatically. Delete this. Drag 
the auto-number field from the original and drop it on the 
related number field in the new table. This will create a 
new join. Double click this join to bring up the 'Join 
Properties' dialog box. Change the properties to include 
all records from the original table and only those that 
match in the new table. 

Add all of the fields you would like to check from the 
original table. Then add a field from the new table. 
This field need not be displayed, but you need to set 
the criteria of this field to 'Is Null'. 

Execute this query and you will have a result-set that 
is all of the deleted records.

In summary, follow these steps to accomplish this task.

1. Right Click and copy your table
2. Right Click and paste the table, rename it and check 
the selection for Structure Only
3. If you do not already have an auto-number field, 
add one to your original table and add an additional 
field to your new table as a Number - Long Integer 
data type
a. If you have an auto-number field in your original 
table, change it to a number - Long Integer field on 
the new table
4. Run your append query and click 'Yes' when it tells 
you fields will not be added.
5. Open a new query and bring in both your original 
table and the new one.
6. Link the fields on your auto-number/Number - Long 
Integer field.
7. Double click the link between the tables. This should 
bring up a dialog box that allows you to change the link 
type. By default, it will be set to include fields that are 
the same in both tables. Select the option that includes 
all your records from your original table and only 
matching records from your new table.
8. Bring in all the pertinent fields from your original 
table and the number field from the new table. Uncheck 
the box to display the number field and in the criteria 
location for this field type, Is Null.
9. Execute the query.
10. Your results will be all of the records in your original 
table that are not in your new table as their primary 
key fields are duplicated within the table.
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James La Borde works in the computer department at a 
Credit Union, where he uses Access, SQL Server, VBA, 
and ODBC daily.  He also teaches online Access classes 
at Eclectic Academy.
http://www.eclecticacademy.com/curriculum.htm
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(4.)  POINTS OF VIEW IN FRONTPAGE - THE VIEWS BAR
~~Tina Clarke, AccessFP - FrontPage Resource Centre
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**********************************************
EDITOR'S NOTE: This article includes pictures and is 
clearer if read online.  You can see the online version here:
http://personal-computer-tutor.com/abc3/v29/tina29.htm
**********************************************

Using the Views Bar when performing web site creation, 
editing, maintenance, and management tasks lets you 
switch quickly from one view of your web site to another, 
you can Show or Hide the Views bar and also set the 
size of the icons by right clicking a plain area on the 
View Bar and choosing from the pop up menu. Or you 
can go to the Menu: Click View | Views Bar, and click 
again to Hide or Show again. 

There are five different panes available for editing and 
the bar is shown by default.

In this issue, let's look at Page View -  This view gives 
you three standard panes to play with, plus an 
additional two, if you are in a Frames page. You 
navigate between them by clicking each pane's button 
below your page. 

In order to edit a page you must first open one within 
a web. . If you want to get an overhead view of the page 
you're working on click 'Folder List' and 'Navigation Pane' 
from the 'View' menu also.

NOTE: To show or hide paragraph marks in the Normal 
pane, click the 'Show All' icon or use the keyboard 
shortcut 'Control + /'.

To show or hide HTML tags surrounding text, pictures, 
and other page elements in the Normal pane, click Reveal 
Tags on the View menu, or use the keyboard shortcut 
'Control + Shift + *'.

Normal pane: This pane allows you to insert text, forms, 
graphics, and components for editing.

HTML pane: This pane is what it says in the title, it 
displays the html coding of the page that is normal 
view and allows you edit it.

Preview pane: This pane allows a prelim viewing of the 
edited page but unlike 'Preview in Browser' you don't 
need to save the page in order to do this.

NOTE: This view is not always the same as the normal 
or sometimes the browser view for various reasons.

If you are viewing or editing a frames page in your Web 
site, Page view has two additional panes tabs:

No Frames pane: When a Web browser that does not 
support frames is used a message is required 'This page 
uses frames, but your browser doesn't support them'. 
This pane allows you to see it displayed.

Frames Page HTML pane: This pane is the same as the 
normal HTML pane and shows the HTML coding for a 
framed page.

More on the other Views in the Views Bar in the next
issue.********************************************
Tina Clarke is the Webmaster of AccessFP - FrontPage 
Resource Centre http://accessfp.net/ and 
http://addonfp.com She is also an editor of AnyFrontPage 
Bytes Ezine.  Subscribe to the ezine
http://groups.yahoo.com/group/AnyFrontPageBytes
and get FREE FrontPage E-Books upon joining. 
Tina is also an artist and owner of
http://artdoodle.com 
********************************************

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(5.)  THE COUNT KEYS IN THE WINDOWS REGISTRY
What They Do, How To Understand Them, and How To 
Remove Them
~~Vic Ferri, WinTips and Tricks
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The Count keys are a couple of lesser known and rather 
mysterious registry keys that are used to log some of your 
online and offline activity. This leads one to believe that 
these are "spyware" keys but it's important to realize that
these keys are also used by legitimate sources - both 
online and offline. Installing hardware, software, making 
system changes and even just rebooting your computer 
usually adds entries to the Count keys. And even online, 
many sites you consider trustworthy may add info to 
these keys when you visit them. Over time, this key can 
become quite inflated and not even deleting all your 
History, Cookies and Temp files will clear the Count 
entries. So even if you do not care about the logging, 
you may want to clear these keys occasionally as part 
of your disk cleanup. 

You do have choices here - the logging can be stopped 
or you can easily delete these keys whenever you wish. 
No utiltities are needed to perform these functions.

Just how many entries your count keys contain depend 
on how many unique sites you explore and how often 
you make changes to your system and how much 
software you install and configure. Having said that, 
I do not know if there is a limit to how much this key 
can hold but in my testing I imported over 3000 values 
into it and they all held. But the norm is usually in the 
hundreds, though I've heard of some users whose count 
keys had over 5,000 entries in them. So it all depends.

There really isn't much reliable information on the net 
about these keys.

So where are these keys?

First, you may have two Count keys which are subkeys 
of the UserAssist key:

HKEY_CURRENT_USER\ Software\ Microsoft\ Windows\ 
CurrentVersion\ Explorer\ UserAssist\ {5E6AB780-7743-
11CF-A12B-00AA004AE837}\ Count

HKEY_CURRENT_USER\ Software\ Microsoft\ Windows\ 
CurrentVersion\ Explorer\ UserAssist\ {75048700-EF1F-
11D0-9888-006097DEACF9}\ Count

To get to them, click your Start button, then Run. Type 
regedit and click ok and make your way to keys above.

When you look at the values in the right hand pane, you 
will see that the names don't seem to make any sense:
i.e.; HRZR_EHACVQY:%pfvqy6%\Yvaxf\Tbbtyr-Tebhcf.hey

That's because the names are encrypted. I really can't 
tell you why Microsoft chose to encrypt them but I can 
tell you that the encryption used is a simple text rotation 
one known as ROT-13 that is child's play to decode. The 
way this encryption works is by substituting letters - each 
letter is replaced by the letter 13 positions ahead (and 
thus the name - ROTation -13).  For example, the letter a 
becomes the letter n. (bcdefghijklmn = 13 letters), b 
becomes 0, c becomes p, etc. 13 letters covers the whole 
alphabet: i.e.;  if the letter is m it becomes z and if the 
letter is z it becomes m. Numbers and other characters 
are left as is.  You sometimes see this encryption in 
newsgroup postings as a method to hide offensive 
comments and many news readers allow decrypting 
such messages. In Outlook Express, for example, you 
just open the message and click Message>Unscramble.

So if we take the above example (which is actually a 
true entry from a test on my own PC),
HRZR_EHACVQY:%pfvqy6%\Yvaxf\Tbbtyr-Tebhcf.hey  
translates to UEME_RUNPIDL:%csidl6%\Links\Google-
Groups.url

Still doesn't make the information totally clear but it 
does make it readable and provides obvious clues as to 
who put the value in your registry. As you can see in 
this example, it was Google who placed the value there.  
And yes it was placed in the Count key when I went to 
the Google Groups page.

Once you have decrypted a number of entries, you will 
notice that most entries fall under one of the categories 
below:  (but exactly what each category holds is not 
really clear to me)

UEME_CTLSESSION: (the first value entered always 
seems to begin with this)
UEME_RUNPIDL: (info after seems seems to reference 
hard drive files and web pages)
UEME_RUNCPL: (entries are usually added here after 
clicking on Control Panel icons. The giveaway is CPL - 
Control Panel appLet.
UEME_RUNPATH: (this category is a giveaway too - 
RUN PATH - i.e.; run a file such as an exe, com or bat file.
UEME_UITOOLBAR (perhaps for tracking changes you 
make to toolbars)
UEME_RUNWMCMD (another run command type value)
UEME_UIHOTKEY (hot keys?)
UEME_CTLCUACount: (counting something?)
and these two similar ones, which I do not know the use of:
UEME_UISCUT
UEME_UIQCUT

NOTE:  I created a simple encoder-decoder to simplify 
ROT-13 conversions. You can download it here. 
http://www.personal-computer-tutor.com/dl/rot13.exe 
Then just double click it to open it and paste any 
ROT-13 code into one box and see the conversion in 
the other.
Or, if you would prefer not to download a file, you can 
use the online version here:
http://personal-computer-tutor.com/rot13.htm

Removing Entries

You can safely delete the entire UserAssist key as it will 
be recreated (whether you like it or not) when you reboot.

To delete the key:
Click Start>Run, type regedit and click Ok to launch the 
registry editor.
Make your way to this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\
CurrentVersion\Explorer\UserAssist
Right click the UserAssist key and choose Delete.

Disabling Logging

You can also disable the logging by creating a new 
registry key and value. No special program is needed to 
stop this logging.

Here's how:
Right click the UserAssist key and choose New>Key
Name the new key Settings.
Highlight the Settings key and in the right hand pane, 
right click a blank area and choose New>Dword value.
Name it NoLog Then double click it and enter a value of 
1. 
Done. 
The effect will take place after you reboot your computer.

From then on, no new entries should be added to your 
Count keys but some have reported that even after doing 
this, some entries slip through. In that case, you can use 
the next tip to delete them with a reg file.

Double Click to Delete

You can also create a simple reg file to delete the entire 
UserAssist key whenever you choose.
To do that, open up notepad and enter the following lines:
------
REGEDIT4

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\UserA
ssist]

------
********************************************
NOTE FROM EDITOR: If your email program wrapped 
that line, it may have a space in it.  If you copy that 
line into notepad, remember to remove any spaces.
********************************************

Save the file with a .reg extension and place it wherever 
you find convenient. Double click it anytime you wish to 
clear all your Count entries. You will get a confirmation 
message asking you if you are sure you want to add the 
info to the registry. Click Yes. 
(Don't miss the minus sign in front of HKEY)

NOTE: If you're a Wintips&Tricks member, you can 
download the file premade, if you prefer.  If you are not 
a member, you are more than welcome to join.
Just go to our Files section here:
http://groups.yahoo.com/group/WinTips-Tricks/files/ 
and look for CountDel.reg

Disable Encrypting

If you prefer to keep the logging enabled, you can 
disable the Rot-13 letter scrambling so that you can 
make more sense out of the values and dump the 
need for any decoding utility. To do that, follow the 
steps for "Disabling Logging" but name the New 
Dword value NoEncrypt, instead of NoLog and also 
give it a value of 1.
********************************************
Vic Ferri owns the very popular WinTips and Tricks 
email group 
http://groups.yahoo.com/group/WinTips-Tricks
He is also in charge of the Printing Tips page at
Linda's Computer Stop.
http://personal-computer-tutor.com/printing.htm
and also the Registry Tips page. 
http://personal-computer-tutor.com/abc1/v4/vic4.htm

Vic has also created a program which allows you to 
Lock & Hide desktop folders in Windows 9X/ME.  
Read more and get the free demo here.
http://personal-computer-tutor.com/lh/lockhide.htm

And, he now offers a service to convert PowerPoint 
presentations to .exe files which can be viewed on 
computers which do not have PowerPoint installed.
http://www.angelfire.com/va3/vic3/index.html
********************************************

<>=====<>=====<>=====<>=====<>=====<>
^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-
**************STATION BREAK*****************
^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-
<>=====<>=====<>=====<>=====<>=====<>

Are you into Video Computing?

VIDEOMAKER is the world's most popular monthly 
consumer video production publication and covers the 
use of digital video editing, camcorders, cameras, and 
desktop video and audio production for novice and 
expert enthusiasts alike. Its articles teach production 
techniques, survey and review the latest equipment, 
and explain the newest technological advances.  
Published monthly, and is available on select newsstands 
and to subscribers.  In addition, you receive a password 
giving you full access to Club VId, Videomaker's vast 
online resource of information about making video.
And the best part is, it's CHEAP! Only $14.97 for 13 issues!  
http://snurl.com/6t1

And, our own multimedia expert, Vic Ferri wants to tell you about 
the great offer being made by VideoMaker Magazine. You can now 
get a free trial issue and free Ulead CD of video editing software. 
No obligation, no cost.

NOTE - the free CD is for US only. Other countries, free trial 
issue only. 

More info and instructions from Vic here: 
http://www.angelfire.com/va3/expert_guides/videomaker.html

<>=====<>=====<>=====<>=====<>=====<>
(6.)  GREAT NEWS FOR POWERPOINT USERS!
MICROSOFT HAS RELEASED THE NEW POWERPOINT VIEWER
and a GREAT Alternative to "Pack and Go"
~~Kathryn Jacobs, PowerPointAnswers
<>=====<>=====<>=====<>=====<>=====<>

**********************************************
EDITOR'S NOTE: This article includes pictures and is 
clearer if read online.  You can see the online version here:
http://personal-computer-tutor.com/abc3/v29/kath29.htm
**********************************************

With the release of PowerPoint 2003 in October, 2003, the 
feature most requested by PowerPoint users will be 
granted: Microsoft has released a new Viewer. This 
Viewer will come with all purchased versions of PowerPoint 
and is available for download from the Microsoft site. I 
recommend that even if you purchase PowerPoint 2003, 
you check the website for a newer version of the Viewer.

Where do I get the new Viewer?

You can download the viewer from the Microsoft site here:
http://snurl.com/2fz9

You can find a note from one of the PowerPoint 
developers about the new viewer on the PPT FAQ 
http://www.rdpslides.com/pptfaq/FAQ00436.htm

What does the Viewer support?

Almost everything! 

 The new animations added in PowerPoint 2002 (XP)? 
Supported.  

 Triggers? 
Supported.  

 Animated Gifs? 
Supported.  

 Password Protection? 
Supported.  

In fact, password protection can be set to allow read 
access or modify access. 

The Viewer does not need installation. Download it from 
the web and it is ready to be used as is, from your hard 
drive or from removable media. (Removable media 
includes CDs, USB drives, and a number of other media 
formats.)

Okay, drop the other shoe? What DOESN'T it support?

The Viewer does not now and will never support VBA or 
PowerPoint macros. If your presentation needs macros to 
run, the people receiving it will need full up PowerPoint. 
Adding support for VBA made the Viewer interface too 
complicated for Microsoft to feel comfortable supporting 
in a free application.

Did they add a replacement for Pack and Go?

Not only did they add a replacement for Pack and Go, 
they made the replacement easier to use and pre-set 
with intelligent default options. The feature is now called 
"Package to CD". When started, it brings up a window 
that allows you to name your CD, select your 
presentations and other files, set options, and copy to 
either CD or folder. 

If you view the screen shot in the online version of this 
article, you will notice the smarter default. Not only does 
it default to include linked files and the Viewer, it even 
tells you that it is going to do so!

One of the new features of Package to CD is its link 
recognition system. By default, PowerPoint will go through 
each presentation and find all linked files for that 
presentation. If you want to add files beyond those that 
are linked directly from one of the PowerPoint files, click 
Add Files. A browse window will come up and you will be 
able to add other files from your computer or network.

To build a default CD, click the "Copy to CD" button. 
PowerPoint will gather your files and copy them to the 
CD. It will tell you (via a message box) as it copies the 
files to the CD. When it is done, it will close the CD and 
bring up a window.  If you want to make another copy, 
click yes. The program will prompt you for another CD 
and copy the files to that new CD. If you are done with 
this presentation, click no. You will be returned to the 
Package for CD window.

Same kind of thing when you are saving to a folder. 
Click the "Copy to Folder" button. PowerPoint will bring 
up a window to ask you for the new folder name and its 
location. The default folder name will be the same name 
as was entered on the main Package for CD screen for 
the CD name. If you want to change the location, you can.

Once you have set the folder name and location, 
PowerPoint will gather your files and copy them to the 
new folder. It will tell you (via a message box) as it 
copies the files to the folder. When it is done, you will 
be placed back at the Package for CD window.

What options do I get if I click the Options button?

Clicking the options button will bring up another window. 
The setting for each of these values will depend on your 
particular use. Obviously, if you add passwords to the 
file, be sure to pass along the passwords to those that 
need them.

Once the files are packaged to either CD or a folder, the 
Viewer can be run automatically by clicking the batch files 
(autorun.bat or play.bat). These files will pass the name 
of the packaged presentation to the Viewer and start it up.

Are these the only new features in PowerPoint 2003?

No, there are a few others. Watch upcoming issues of 
ABC for articles on the other improvements made with 
the new release!
**********************************************
Kathryn Jacobs, Microsoft PowerPoint MVP
Get PowerPoint answers at 
http://www.powerpointanswers.com
Cook anything outdoors with 
http://www.outdoorcook.com

Kathy is a trainer, writer, Girl Scout, parent, and whatever 
else there is time for.

I believe life is meant to be lived. But, if we live without 
making a difference, it makes no difference that we lived.
************************************************

<>=====<>=====<>=====<>=====<>=====<>
^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-
**************STATION BREAK*****************
^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-
<>=====<>=====<>=====<>=====<>=====<>

POWERPOINT TO EXE

We can convert your Powerpoint presentations into stand alone
exe files that will play on all the major Windows platforms 
without the need for a Powerpoint viewer.  More info here:
http://www.angelfire.com/va3/vic3/index.html
Email: pptexe@xxxxxxxxxx

<>=====<>=====<>=====<>=====<>=====<>
(7.)  AUTOMATIC CHART HARMONISATION IN EXCEL
Why Excel Is Missing a Charting Feature and How That 
Feature Can Be Recreated Using VBA 
~~by Ray Blake, GR Business Process Solutions
<>=====<>=====<>=====<>=====<>=====<>

**********************************************
EDITOR'S NOTE: This article includes pictures & tables 
and is clearer if read online.  You can see the online 
version here:
http://personal-computer-tutor.com/abc3/v29/ray29.htm
**********************************************

Excel's charting tools are pretty comprehensive, but there 
are some annoying features missing. This article will look 
at one of them - the automatic harmonisation of scales - 
and build some code to work around the issue. I will 
assume a good working knowledge of how charts are 
created and customised in Excel.

Throughout the article, we'll be using the following data 
table, relating to survey data in a chain store:
 


                 Fairly unhappy     Very unhappy
                    customers        customers     
Aberdeen           50                  55 
Edinburgh          50                  120 
Glasgow            300                140 

When you auto-chart these numbers as a separate chart 
for each store, the picture in the online version of this 
article shows what you get.

If every picture tells a story, this is an odd one. 
Aberdeen's and Edinburgh's figures appear the same, 
whilst the latter has more than twice as many Very 
Unhappy Customers (VUCs). Glasgow looks to be 
performing much better than either of the others too, 
but it has the most VUCs of any of them, and some 
six times as many Fairly Unhappy Customers, too!

Excel has applied automatic scales. It has looked at the 
data you wanted to chart, and has made assumptions 
about where you want the Y scale to start and end. For 
instance, it has to chart for Aberdeen values of 50 and 
55. It sets up a scale ranging from 47 to 56. When 
looking to chart values of 300 and 140 for Glasgow, 
though, it uses a scale of 0 to 350. If you don't look 
carefully at the scales, you might draw an unwise 
conclusion when comparing these charts.

Right now, many of you will be wondering why I didn't 
just show a single graph and plot all 3 sets of figures 
on the same one.

Actually, there are a number of possible reasons. One 
might be that I want to copy and paste individual charts 
into letters to the store managers, but I might want each 
only to have access to the figures for his/her own store.

One way I can solve the problem of different scales on 
the 3 graphs is to manually set the scales on each chart. 
Double-clicking on the Y axis line brings up the Format 
Axis dialog box.  If I hit the 'Scale' tab, I have access 
to the controls.  I can remove the ticks from 'Minimum' 
and 'Maximum' and show their values as 0 and 320 
respectively. If I do this for each of the 3 charts, I get 
something much closer to what I want.

That's more like it. You can make a reliable assessment 
now at a glance. But this comes at a price. By removing 
the automatic scaling, I have lost the ability to have the 
charts automatically cope with varying data. For instance, 
assume that some more data is added so that the figures 
are increased: 

                 Fairly unhappy     Very unhappy
                    customers        customers     
Aberdeen           160                  355 
Edinburgh           70                   180 
Glasgow            500                  200 
 
Look what happens to the charts.  You will notice that the 
top of the scale is stuck at 320, so figures greater than 
this just get cut off. Not good. If we just reinstate the 
automatic scaling, we're back to Square 1, with each 
chart choosing its own scale independently. What we 
need is a way to harmonise automatic scaling between 
the 3 charts, and it's here that Excel lets us down.

What we can do, though, is fake it by using some VBA 
code. First, I need to add a couple of fields to the Excel 
Sheet.

In cell G4, I added this formula:

=MAX(C4:D6)
This finds the biggest value which exists in the data table.

IN G5, I added this formula:

=CEILING(G4+1,20)
What this formula does is start with the number 
calculated in the cell above. It then:
1. Adds 1 to it
2. Rounds up to the nearest multiple of 20

The end result is that it returns a round number up to 
20 bigger than the largest number in the data. 

If we assume the 3 charts on the worksheet are called 
"Chart 1", "Chart 2" and "Chart 3", then the VBA you need 
is as follows:

Sub UpdateScale()
'
' UpdateScale Code
' by Ray Blake
'
          ActiveSheet.ChartObjects("Chart 1").Activate
          With ActiveChart.Axes(xlValue)
               .MinimumScale = 0
               .MaximumScale = Range("G5").Value
          End With

          ActiveSheet.ChartObjects("Chart 2").Activate
          With ActiveChart.Axes(xlValue)
               .MinimumScale = 0
               .MaximumScale = Range("G5").Value
          End With

          ActiveSheet.ChartObjects("Chart 3").Activate
          With ActiveChart.Axes(xlValue)
               .MinimumScale = 0
               .MaximumScale = Range("G5").Value
          End With

End Sub

Whenever you run this code, the chart scales are updated 
to use the figure you calculated in Cell G5. You can run 
the code as a macro whenever more data is added, but 
a foolproof way of using it would be to insert a call to 
the code in the Worksheet Change event, thus:

 Private Sub Worksheet_Change(ByVal Target As Range)

    mySelection = ActiveWindow.RangeSelection.Address
    UpdateScale
    Range(mySelection).Select

End Sub

Make sure, of course, this code is inserted in the code 
for the worksheet itself, not a standard module. With 
this in place, the scales on all 3 charts will be adjusted 
identically to take into account the new data without 
any user intervention. 

So, we started by looking at the drawbacks of automatic 
scaling where related charts were involved. We then saw 
how to manually harmonise the scales to ease visual 
comparison, and then built some VBA to cater for this 
harmonisation to happen automatically when data 
changes. This final approach gives you all the 
advantages of automatic scaling AND harmonisation 
between the related charts.

NOTE FROM LINDA:  Ray's company conducted an 
excellent survey on the use of Microsoft Office.  I 
recommend you click on the link below and go to his 
website and read it.  It's quite informative.
**********************************************
Ray Blake lives in England and spent 15 years training 
people in the financial services industry there. He had 
always used PCs in his work, and gradually realised he 
might make a career out of them. He and his business 
partner set up GR Business Process Solutions 
( http://www.grbps.com ) which specializes in innovative 
IT to support knowledge testing and skills assessment. 
Although he spends a lot of time these days developing 
in VB and Access, Excel remains his favourite development 
tool, because, as he says, 'It can do everything; there's no 
computer application you can think of that you couldn't 
develop in Excel.'
********************************************

<>=====<>=====<>=====<>=====<>=====<>
^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-
**************STATION BREAK*****************
^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-.,.-^-
<>=====<>=====<>=====<>=====<>=====<>
                         
                            LOCK&HIDE
                                  from Vic Ferri
                                 
High level desktop folder security for 
Windows 95/98/Me

Keep your personal and most valuable files locked 
and hidden from prying eyes, viruses, and other users 
of your computer.  Easy to use and extremely secure.

Lock&Hide is an  extremely easy to use  program that 
allows you to lock and hide any folder on your desktop.  
Folders secured with Lock&Hide cannot be seen, found, 
or accessed. Your folders remain totally invisible and 
highly secured, yet can be accessed quckly and easily 
at any time!

More Info here:
http://personal-computer-tutor.com/lh/lockhide.htm

Screenshots and instructions here:
http://personal-computer-tutor.com/lh/scrnshots.htm

Or download the free demo here
(the demo does not include the "Restore All" feature
or the password protection utility.)
http://personal-computer-tutor.com/lh/demoinf.htm
<>=====<>=====<>=====<>=====<>=====<>

<>=====<>=====<>=====<>=====<>=====<>
(8.)  WHAT'S A PING? A TRACERT? A PATHPING? 
A SESSION PROTOCOL?
~~ by Greg Chapman, Senior Systems Engineer
<>=====<>=====<>=====<>=====<>=====<>

**********************************************
EDITOR'S NOTE: This article includes information that 
may be clearer if read online, due to the way plain text 
email messes with alignment and word wrap. You can 
see the online version here:
http://personal-computer-tutor.com/abc3/v29/greg29.htm 
**********************************************

There are many who believe that PING stands for Packet 
InterNet Groper, and appealing as that idea is, the 
author of the program says he only wishes the 
inspiration were so glamorous. All he was really trying 
to do was to use the ICMP (Internet Control Message 
Protocol) to see if a particular IP address on a different 
network from his own was running. He likened this tool 
to a submarine's sonar and called it PING after the 
sound of the sonar hitting an object under water. But, 
on with the way PING works...

By using the ICMP protocol's ECHO request, he could 
effectively get information from a host that normally 
isn't transported between routers. With a PING, then, 
we can see if the host at some address is alive and 
running.

To run ping, simply open a CMD prompt and type:
ping <hostname>

Here are the results of pinging 
www.personal-computer-tutor.com 

__________________________________________
Pinging www.personal-computer-tutor.com 
[66.113.130.224] with 32 bytes of data:

Reply from 66.113.130.224: bytes=32 time=335ms TTL=51
Reply from 66.113.130.224: bytes=32 time=50ms TTL=51
Request timed out.
Reply from 66.113.130.224: bytes=32 time=222ms TTL=50

Ping statistics for 66.113.130.224:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 335ms, Average = 202ms
__________________________________________

The results indicate that a host does answer at that 
address and that the response times are acceptable 
(about 1/4 second) but there may be some congestion 
somewhere along the route causing a request to be lost.

When this happens, we sometimes want to take a look 
at the condition of the network path to the site. For that 
job, we use Tracert (Trace Route).  Again, from the CMD 
prompt, type:

tracert www.personal-computer-tutor.com
__________________________________________
Tracing route to www.personal-computer-tutor.com 
[66.113.130.224] over a maximum of 30 hops:

1 3 ms 4 ms 4 ms 192.168.0.1
2 119 ms 346 ms 65 ms 10.246.114.1
3 * 260 ms 44 ms ilchsert01.il.sprintbbd.net [66.1.0.1]
4 * 549 ms 35 ms sl-gw34-chi-6-0-ts3.sprintlink.net [144.228.207.29]
5 56 ms 34 ms 295 ms sl-bb23-chi-4-2.sprintlink.net [144.232.26.45]
6 33 ms 37 ms 46 ms sl-bb20-chi-8-0.sprintlink.net [144.232.26.53]
7 * 218 ms 31 ms chi-brdr-03.inet.qwest.net [205.171.1.161]
8 314 ms 41 ms 40 ms chi-core-02.inet.qwest.net [205.171.20.137]
9 45 ms 30 ms 39 ms chi-edge-08.inet.qwest.net [205.171.20.114]
10 89 ms 40 ms 40 ms pos-6-0.ons.siteprotect.com [65.112.64.146]
11 42 ms 41 ms 43 ms lfw100.siteprotect.com [66.113.129.251]
12 400 ms 40 ms 40 ms lsh135.siteprotect.com [66.113.130.224]

Trace complete.
__________________________________________

A hop is the same thing as saying 'router'. Every time the 
request crosses a router, it has made a 'hop'.  Each hop 
along the way is listed and the results of 3 echo requests 
to that router are listed. As we can see in the above 
output, my route to www.personal-computer-tutor.com 
isn't the best. Otherwise I wouldn't see any asterisks 
(*) in the output. In ping and tracert, an asterisk 
indicates an echo request that was lost.

With Windows 2000, Microsoft introduced a new tool 
called PathPing. PathPing is an averaging tool to 
measure site connectivity latency. Each of the times in 
a tracert represent the latency of that route. But doing 
a single trace to the site may produce results which 
don't accurately represent the condition of the route.  
PathPing is designed to provide a more reasonable, 
averaged measurement of the routes.  Using this tool, 
let's see if we can learn anything about the condition 
of the routes to www.personal-computer-tutor.com.
__________________________________________
pathping www.personal-computer.tutor.com
-tutor.com

Tracing route to www.personal-computer-tutor.com [66.113.130.224] over a
maximum of 30 hops:
0 chappieslappie.mtraxhome.dyndns.org [192.168.0.151]
1 192.168.0.1
2 10.246.114.1
3 ilchsert01.il.sprintbbd.net [66.1.0.1]
4 sl-gw34-chi-6-0-ts3.sprintlink.net [144.228.207.29]
5 sl-bb23-chi-4-2.sprintlink.net [144.232.26.45]
6 sl-bb20-chi-8-0.sprintlink.net [144.232.26.53]
7 chi-brdr-03.inet.qwest.net [205.171.1.161]
8 chi-core-02.inet.qwest.net [205.171.20.137]
9 chi-edge-08.inet.qwest.net [205.171.20.114]
10 pos-6-0.ons.siteprotect.com [65.112.64.146]
11 lfw100.siteprotect.com [66.113.129.251]
12 lsh135.siteprotect.com [66.113.130.224]

Computing statistics for 300 seconds...
__________________________________________

As you can see, pathping will spend the next 5 minutes 
working out the averages for each hop along the way.

At the end of 300 seconds, we get to see the results:
__________________________________________
Hop RTT Source to Here
Lost/Sent = Pct This Node/Link
Lost/Sent = Pct Address 
0       chappieslappie.mtraxhome.dyndns.org [192.168.0.151] 
      0/ 100 = 0%  | 
1 3ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1 
      8/ 100 = 8%  | 
2 112ms 14/ 100 = 14% 6/ 100 = 6% 10.246.114.1 
      0/ 100 = 0%  | 
3 139ms 11/ 100 = 11%  3/ 100 = 3% ilchsert01.il.sprintbbd.net [66.1.0.1] 
      0/ 100 = 0%  | 
4 131ms 11/ 100 = 11% 3/ 100 = 3% sl-gw34-chi-6-0-ts3.sprintlink.net
[144.228.207.29] 
      0/ 100 = 0%  | 
5 130ms 8/ 100 = 8% 0/ 100 = 0% sl-bb23-chi-4-2.sprintlink.net
[144.232.26.45] 
      0/ 100 = 0%  | 
6 104ms 11/ 100 = 11% 3/ 100 = 3% sl-bb20-chi-8-0.sprintlink.net
[144.232.26.53] 
      0/ 100 = 0%  | 
7 105ms 8/ 100 = 8% 0/ 100 = 0% chi-brdr-03.inet.qwest.net [205.171.1.161] 
      3/ 100 = 3%  | 
8 115ms 12/ 100 = 12%  1/ 100 = 1% chi-core-02.inet.qwest.net
[205.171.20.137] 
      0/ 100 = 0%  | 
9 134ms 11/ 100 = 11% 0/ 100 = 0% chi-edge-08.inet.qwest.net
[205.171.20.114] 
      1/ 100 = 1%  | 
10 125ms 12/ 100 = 12% 0/ 100 = 0% pos-6-0.ons.siteprotect.com
[65.112.64.146] 
      3/ 100 = 3%  | 
11 141ms 15/ 100 = 15% 0/ 100 = 0% siteprotect.com [66.113.129.251] 
      3/ 100 = 3%  | 
12 128ms 18/ 100 = 18% 0/ 100 = 0% lsh135.siteprotect.com [66.113.130.224] 

Trace complete.
__________________________________________

From the above output, we can start to characterize the 
stability and 5 min average for each of the hops in the 
route.  These tell us about the relative stability of a 
connection from our system to that remote system.

Sometimes, pings and tracert commands to 
www.msn.com produces nothing but asterisks for the 
host of that site:
__________________________________________

Tracing route to www.msn.com [207.68.173.244] over a maximum of 30 hops:

1 3 ms 4 ms 3 ms 192.168.0.1
2 221 ms 29 ms 29 ms 10.246.114.1
3 128 ms 116 ms 323 ms ilchsert01.il.sprintbbd.net [66.1.0.1]
4 62 ms 30 ms 29 ms sl-gw34-chi-6-0-ts3.sprintlink.net [144.228.207.29]
5 162 ms 63 ms 300 ms sl-bb23-chi-4-2.sprintlink.net [144.232.26.45]
6 53 ms 50 ms 34 ms sl-bb25-chi-14-0.sprintlink.net [144.232.26.94]
7 152 ms 73 ms 74 ms sl-bb21-sea-1-0.sprintlink.net [144.232.20.156]
8 109 ms 86 ms 102 ms sl-gw14-sea-9-0.sprintlink.net [144.232.6.134]
9 * * * Request timed out.
10 * * * Request timed out.
__________________________________________

This is because ECHO requests at the gateway for 
MSN.com are blocked. Why? Because ICMP can be 
dangerous in that they provide a simple way of 
executing a denial of service attack against a site.

So, often, a site may be up and usable yet a tracert or 
ping request will indicate that the host at that network 
location is down.

That brings us to the final points to understand about 
troubleshooting a network and connectivity to hosts. 
Ping, Tracert and PathPing all depend on the use of a 
session layer protocol called ICMP. Yes, you're used to 
thinking of protocols as being nothing more than TCP/IP. 
It doesn't end there.

ICMP is a session layer protocol. So are HTTP (web), 
SMTP (email delivery), POP3 (email pickup) and FTP 
(file transfer protocol). Each of these uses different IP 
ports (every IP address has 65,535 ports it can listen/talk 
across) and a different 'language' for doing its job. 
Therefore, when I'm talking to a web server with Ping, I 
may get results that indicate the site is down. Yet, if I 
use my web browser to go to that site, I'll get a web 
page. That says the site is blocking ICMP Echo requests 
(which causes Ping and Tracert to fail) but the web 
service on the site at port 80 is accepting requests. 
That's why you can't simply use Ping and Tracert to tell 
the whole tale of connectivity. Yet they are indespensable 
for the job because there is no path tracing tool for 
checking the web protocol. The same is true for when 
you're attempting to diagnose email delivery issues.

This is helpful stuff about the command line options 
for each of these programs:

PING:

Usage: ping [-t] [-a] [-n count] [-l size] [-f] [-i TTL] [-v TOS]
[-r count] [-s count] [[-j host-list] | [-k host-list]]
[-w timeout] target_name

Options: 
-t Ping the specified host until stopped.
To see statistics and continue - type Control-Break; 
To stop - type Control-C. 
-a Resolve addresses to hostnames. 
-n count count Number of echo requests to send. 
-l size  Send buffer size. 
-f  Set Don't Fragment flag in packet. 
-i TTL Time To Live. 
-v TOS Type Of Service. 
-r count Record route for count hops. 
-s count Timestamp for count hops. 
-j host-list Loose source route along host-list. 
-k host-list Strict source route along host-list. 
-w timeout  Timeout in milliseconds to wait for each reply. 


TRACERT:

Usage: tracert [-d] [-h maximum_hops] [-j host-list] [-w timeout]
target_name

Options: 
-d Do not resolve addresses to hostnames. 
-h maximum_hops Maximum number of hops to search for target. 
-j host-list Loose source route along host-list. 
-w timeout Wait timeout milliseconds for each reply. 

PATHPING:

Usage: pathping [-g host-list] [-h maximum_hops] [-i address] [-n]
[-p period] [-q num_queries] [-w timeout] [-P] [-R] [-T]
[-4] [-6] target_name

Options:   
-g host-list Loose source route along host-list. 
-h maximum_hops Maximum number of hops to search for target. 
-i address Use the specified source address. 
-n Do not resolve addresses to hostnames. 
-p period Wait period milliseconds between pings. 
-q num_queries Number of queries per hop. 
-w timeout Wait timeout milliseconds for each reply. 
-P Test for RSVP PATH connectivity. 
-R Test if each hop is RSVP aware. 
-T Test connectivity to each hop with Layer-2 priority tags. 
-4 Force using IPv4. 
-6 Force using IPv6. 

**********************************************
Greg Chapman is a Microsoft MVP, Senior Systems 
Engineer, developer, private pilot, luthier, musician and 
dad.  When Greg's not flying or helping to solve the l
atest teenager crisis, he gets his jollies from finding the 
unusual stuff in Windows, wrestling with some obscure 
technical issues or beta testing games and simulators. 
His freelance work through MouseTrax Computing Solutions 
allows him to exercise these passions to their fullest.
http://www.mousetrax.com/
********************************************

<>=====<>=====<>=====<>=====<>=====<>
(9.)  MIKE, KATHY AND LINDA RANT ABOUT 
SP^A^M, V^I^RUSES, AND P^O^RN
~~Mike Baynes, MikesWhatsNews
~~Kathryn Jacobs, PowerPointAnswers
~~Linda F. Johnson, Linda's Computer Stop
<>=====<>=====<>=====<>=====<>=====<>

NOTE FROM LINDA: This superfluous email problem we 
are all suffering from is getting ridiculous.  Two of the 
Fleet members sent me rants this month about stuff that 
is happening and I want to share them with you, 
because they are things that REALLY anger me, so here 
they are, along with my own rant at the end.

From Mike:

SPAM ARREST IS JUST ANOTHER FORM OF SPAM

Well, I have reached the boiling point.  I use many 
different programs to try and prevent spam.  I have 
Norton set to block certain forms of spam, Mailwasher 
to identify and mark for deletion any email which meets 
my filters, as well as Courier Email program's filters.  
I can almost keep up.

But today the fit hit the shan! <G>

I started receiving replies to each message I posted to 
some Yahoo groups indicating that some subscribers are 
using 'Spam Arrest' to pre filter messages coming to them.  
It really aggravates me when someone subscribes to one 
of my newsletters only to have 'Spam Arrest' block my 
message and send me a notice that I must register with 
them.  They are not only wasting bandwidth, they are also 
generating more spam!

Here's what they send me:
__________________________________

<beginquote>You are receiving this message in response
 to your email to Joewho@xxxxxxx, a Spam Arrest customer. 

Spam Arrest requests that senders verify themselves 
before their email is delivered. 

When you click the above link, you will be taken to a 
page with a graphic on it. Simply read the word in the 
graphic, type it into the form, and you're verified. 

You will only need to do this once per Spam Arrest 
customer. 

Webmasters help stop spam and make 50%.
=http://spamarrest.com/affiliates <endquote>
__________________________________

The concept is good as it allows users to filter all 
incoming email, but I have to wonder what will happen 
to the list of names they gather.  In the past some 
companies have failed and in an attempt to recover 
some of there expenses have sold there database to 
other companies. When this happens, the original 
security that the programs have offered is bypassed 
and ignored by the new owners of the data.

Just my 2 cents worth.
 
**********************************************
Mike Baynes is the editor of MikesWhatsNews.  
To subscribe, send a blank email to 
mikeswhatsnews-request@xxxxxxxxxxxxx with the word 
"subscribe" in the subject line (without the quotes)
See Mike's Anti-Virus pages ~ http://virusinfo.hackfix.org
To subscribe, send a blank email to:
virusinfo-request@xxxxxxxxxxxxx with subscribe in the subject.
********************************************** 

From Kathy: 

This morning, a copy of sven was sent to the JFW list. 
This means that the thing has branched out of its usual 
address gathering system and moved to the 
groups and lists as well. With this being the case, I 
thought I would forward you my summary of how to tell 
if an email came from MS. I am so sick of this thing that 
I could shoot someone. I am back to getting tons each 
day. I can?t do any newsgroup work because it has totally 
trashed the public servers. 

Just in case you don?t know:

This is a virus called Sven. 
MICROSOFT NEVER SENDS ATTACHMENTS IN THEIR 
EMAILS. 
If you get an email claiming to be from Microsoft that 
has an attachment, don?t trust it. It did not come from 
Microsoft.

I would like to point out some of the triggers that this 
is not from Microsoft:

1) ?Microsoft Consumer? ? If it were from Microsoft, you 
would either be addressed by name or by the category 
under which Microsoft got your name.

2) Bad capitalization and grammar ? Microsoft notes 
are written by excellent writers, these kinds of errors 
rarely show up in their notes

3) Microsoft sends out notes by product group. Since IE, 
Outlook, and OE are in different product groups, you are 
not going to see one note for all three

4) Microsoft notes that refer you to more information 
will send you to a specific page in the knowledge base 
or security area. Not to a generic URL.

5) The copyright information is not in the style Microsoft 
uses. Check out any page on Microsoft?s site and you 
will see the real one.

I hope you find this useful.
 
**********************************************
Kathryn Jacobs, Microsoft PowerPoint MVP
Get PowerPoint answers at 
http://www.powerpointanswers.com
Cook anything outdoors with 
http://www.outdoorcook.com

Kathy is a trainer, writer, Girl Scout, parent, and whatever 
else there is time for.

I believe life is meant to be lived. But, if we live without 
making a difference, it makes no difference that we lived.
************************************************ 

From Linda:

First, let me agree with Mike about Spam Arrest.  I 
dread sending out this newsletter because, when I do, 
I KNOW I will then receive hundreds of emails from Spam 
Arrest telling me I have to register with them a hundred 
different times in order for these people to receive the 
newsletter.  I'll be DARNED if I'm going to do that!!  If 
people choose to use this program, then they can figure 
out on THEIR end how to set ABC as "friendly".  If they 
can't figure it out, then they just won't receive ABC.  
That is not MY responsibility.  And another rant I have
....how come lately about 20% of the spam I'm getting 
is from companies trying to sell me their anti-spam 
software?  What is UP with that?  LOL

And, in response to Kathy's rant....all I can say is, 
people better start keeping their anti-virus software 
up to date because the viruses are starting to look 
more and more convincing.  PLEASE practice safe cyber!

And, now onto my own rant...

Lately I'm seeing more and more spam mail, as well as 
viruses, that appear to be coming from me.  Now, I know 
how the virus/worms work and how they grab my email 
address from the address book in an infected machine 
and then send themselves to half the world, 
masquerading as me and this really irritates me.  But 
now, the spammers are doing it too. Grrrrr  They are 
using my email address to send out everything from 
inkjet cartridge ads to naked pictures they claim are of 
me.  People are either emailing me for information 
about my inkjet ad, or asking me for a date (LOL).  
Let me tell you all RIGHT NOW....I don't mail out 
HTML advertisements and I DON'T have naked pictures 
of myself anywhere on the internet.  This is a case of 
email hijacking.

Please, please, please remember when you receive 
viruses and/or spam and/or porn, be VERY careful about 
reporting the sender to any abuse reporting places, cuz 
there's a VERY good possibility the email did NOT come 
from the person you are reporting!  VIEW THE FULL
 HEADER on the mail before you report some innocent 
party, and if you DO forward mail onto an abuse service, 
be sure to include the FULL header so they can see 
where the email really originated.  If you don't know 
how to view full headers, read this previous article from 
ABC  Protect the innocent .. Please.
http://personal-computer-tutor.com/abc2/v19/linda19.htm
*********************************************
Linda Johnson is a college instructor of all of the 
Microsoft Office Programs, as well as Adobe PhotoShop 
and Windows. She also teaches online distance learning 
classes in Excel, Outlook, PowerPoint, Publisher, and 
Word at Eclectic Academy. 
http://www.eclecticacademy.com
She has worked helpdesk and teaches and lectures at 
Many local businesses and tech schools in her area. 
Support this newsletter by checking out Linda's website 
http://www.personal-computer-tutor.com
and her ebook series, MS Word MAGIC!
Part I: Fonts, Fun & Formats 
http://snurl.com/6sk
Part II: Table Wizardry 
http://snurl.com/6sl
AND, How To Get Started As a Software Trainer:
http://snurl.com/6sd
*********************************************
<>=====<>=====<>=====<>=====<>=====<>
AND DON'T MISS LINDA'S NEWEST EBOOK SERIES:
If you have been interested in taking any of Linda's 
Online Classes but don't want to wait six weeks to 
complete all the lessons or don't have the desire to be 
part of an online classroom, why not 
SKIP THE CLASS & BUY THE BOOK INSTEAD?
Check out the eBook .exe versions of all of Linda's 
classes here:
http://personal-computer-tutor.com/library.htm

Only $15 each!!  Where else can you master a software 
Program for that price?  

Separate eBook tutorials on Access, Excel, Outlook, 
PowerPoint, Publisher, and Word.  Terrific value!!

OR BUY THEM ALL ON ONE CD  Only $45.00!!
Order online or by regular mail
Details here:
http://personal-computer-tutor.com/cdtutorial.htm

Download the free Sample Version at CNET:
http://snurl.com/6sc
And PLEASE rate it there for me?  Thanks!!
<>=====<>=====<>=====<>=====<>=====<>

<>=====<>=====<>=====<>=====<>=====<>
(10.)  SOME NEW STUFF FROM LINDA
<>=====<>=====<>=====<>=====<>=====<>

**********************************************
NOTE: This article includes pictures and is clearer if 
read online.  You can see the online version here:
http://personal-computer-tutor.com/abc3/v29/linda29.htm
**********************************************

First of all, I just wanted to show you the cover of the 
latest issue of TechTrax ezine.  You can see here:
http://snurl.com/2mz1
Lookie there..it's me :-)

Do me a favor and go read the article and submit some 
feedback.  And tell Dian that you heard about it here at 
ABC.
http://snurl.com/2lfj

Also, for any of you who have benefited from my Word 
Troubleshooting Page...or for any of you who have a 
problem with your Word spelling or grammar checking 
tools....  

A visitor to my site came up with an alternate solution 
when my help didn't help him.  So, you might want to 
read the additions I've made to this page.
http://personal-computer-tutor.com/NNTWord.htm

I have just published an updated version of my 
PowerPoint ebook and it's all about how to use 
PowerPoint 2002(XP)/2003.  So, if you are accustomed 
to the earlier versions and having trouble with the newer 
versions which are VERY different, this book will help you 
out.  I have created a special deal for ABC readers.  And 
this deal only lasts two weeks, so you better grab it 
while I'm feeling generous ;-)

Click the button in the online version of this page for a 
very limited offer of this ebook for only $10 US.  I 
promise you, you will NEVER get this much info anywhere 
for this price.  This will only last two weeks.  On  
Sunday, 10/26/2003 this button will be removed and you 
will have to pay the full $20 for this ebook, so don't 
procrastinate...order it now!  This way, you support 
ABC and you get a lot of information for a very low cost.
Go here and click the button:
http://personal-computer-tutor.com/abc3/v29/linda29.htm 

Also, another great announcement.  The Newbie Club has 
come out with a new version of their most popular ebook 
series, First Website Builder, and it's WAY more than 
just an ebook.  It includes software programs and a LOT 
of great advice that will have you creating your own 
website in no time at all.  I highly recommend this.  
You should check it out.  Click on the this link to learn 
all about it.
http://newbieclub.com/builder/?buntah

<>=====<>=====<>=====<>=====<>=====<>
(11.) ASK THE FLEET
 ~ Questions submitted by readers and answered by ABC's 
Fleet of Writers
<>=====<>=====<>=====<>=====<>=====<>

QUESTION submitted by Luis:

Thank you for the great article by Vic Ferri on Integrating 
your home stereo system with your computer. This article 
was very helpful to me. I do have a followup question if 
I may for Vic. After the integration I noticed that the 
sound was great when I play the radio, however the MP3 
music from my computer has a lot of distortion and 
heavy bass. If connect the speakers directly to the 
computer the music is great. If I lower the volume 
control on the computer the problem improves somewhat. 
The speaker system is a Labtec product which includes 
2 speakers and a subwoofer.  Do you have any 
suggestions?

ANSWER from Vic Ferri (Vic Ferri owns the very popular 
WinTips and Tricks email group 
http://groups.yahoo.com/group/WinTips-Tricks
He has also created a program which allows you to 
Lock & Hide desktop folders in Windows 9X/ME.  
Read more and get the free demo here.
http://personal-computer-tutor.com/lh/lockhide.htm
And, he now offers a service to convert PowerPoint 
presentations to .exe files which can be viewed on 
computers which do not have PowerPoint installed.
http://www.angelfire.com/va3/vic3/index.html.): 

A common cause of your problem, assuming the mp3s 
are ok, is having the the Line-In control on your Windows 
Play Control unchecked (not muted) This can lead to 
thunderous distorted sound, not to mention severe and 
possibly damaging line loop feedback. Make sure it is 
MUTED. The only Line In feed you want enabled after 
the integration is the recording one.  Another common 
cause is a weak or low quality amp which can be easily 
overloaded by the digital signals. However, this is no 
big deal, you just need to play with the volume controls 
on both your stereo and PC to achieve a comfortable 
balance. Play a tape or CD on your stereo and adjust 
the volume to a level you find comfortable. Note the 
volume control position at that loudness. Then play an 
mp3 at that same position and note the loudness. If it 
is much louder, then adjust your Windows volume 
controls. Lower both the Wav and Play control volumes. 
Keeping them equal should be fine. And again, make 
sure the Line-In is muted.  hth

**********************************************

QUESTION submitted by Georgia:

If I enrolled in the online classes, what happens if I 
don't happen to be able to be on my computer at that 
time?  In that case, it might be well to get the CD.  
Would I be able to access any help if I get stuck? Also, 
whatever happened to the clipboard that used to be 
on the Windows 98 SE?  I bought a new computer and 
it has XP Home Edition on it.  It does not list a 
clipboard under System Tools.

ANSWER from Linda Johnson:

Hi Georgia...you don't need to be on the computer at 
any certain time for the classes...the lessons are posted 
every Sunday...all you need to do is do the lesson 
sometime during that week, whenever it's convenient for 
you.  Did you read the student manual at Eclectic 
Academy's site?  That will tell you all about how the 
classes work. You can read that here:
http://www.eclecticacademy.com/stubook.htm
 
And no, if you buy my CD or eBooks, you don't have 
access to the class message boards where you can post 
questions....if you want help becuz you don't understand 
a lesson (which is not usually the case cuz the lessons 
are pretty clear and walk you through everything step-by
-step), you would have to join my MSOffice email 
support group, which is free, then me and the other 
members of the group would happily help you with any 
questions you have with the lessons...you can join that 
group here, if you decide to buy the ebooks or CD 
instead of taking the classes:
//www.freelists.org/webpage/mso
 
All of this is pretty much explained at my website if you 
go here:
http://www.personal-computer-tutor.com/whassup.htm
 
Now...on to your question about the clipboard in 
Windows XP...the "clipboard" is still there, but I'm 
assuming what you are asking about is the "clipboard 
viewer"?  If so, it's now called the clipbook viewer in XP 
and they hid it from us LOL...here's how to get it back:

1. Click the Start menu button and open My Computer. 

2. Open your C drive. (It's listed in the Hard Disk Drives 
section.) 

3. Double-click on the Windows folder. (You might have 
to tell it to let you see what's inside.) 

4. Double-click on the System32 folder. (Again, you 
might have to tell it to let you see what's inside.) 

5. Scroll down the page until you locate a file named 
Clipbrd or clipbrd.exe. 

6. Drag and drop the Clipbrd file onto your Start button. 

Just let go of your mouse button when it's pointing at 
the Start button; that drops a shortcut to the Clipbook 
Viewer onto your Start menu. When you open your Start 
menu, the Clipbrd program's icon will appear near the 
top.  And, you can right click on it and select "rename" 
and name it Clipboard Viewer instead of clipbrd.exe

Hope this answers your questions.

**********************************************

QUESTION submitted by Peter Walecki:

Saving pictures off the internet to my hard drive, the 
'Save Picture Window' offers to save the image as a file 
with the four-letter suffix JPEG, yet the preview window 
does not recognize or display files with this suffix, 
although it does show files with the three-letter .jpg 
suffix. Is there a way to make files save automatically 
with the three-letter suffix, i.e. .jpg?

ANSWER from Hal Cardona (Hal Cardona, PC Sleuth
http://pcsleuth.com serves as tech support and/or offsite 
Sys Admin for over 200 clients around the US.  He designs, 
builds, and troubleshoots networks and builds custom 
computer systems.):

I don't think you can change the file extension from 
.jpeg to .jpg automatically in the Files Save dialog box. 
You could do it manually, however.  Perhaps a better 
solution would be to make the .jpeg extension open by 
default with the Windows preview viewer.  To do that 
you need to open an Explorer window (My Computer will 
do).  Drop down Tools and select Folder Options, then 
the File Types tab. Now look for JPEG in the Extensions 
Column (if it doesn't exist we will create one in a 
minute), click on change and select Windows Picture 
and FAX Viewer. If the extension JPEG doesn't exist, 
click on New, Enter in JPEG in the File Extension Box, 
Click on Advanced and use the drop down to select 
JPEG Image, Click OK, then Apply and Close.  That 
should solve the issue

**********************************************

QUESTION submitted by Meredith from VA:

The button on my CD drive doesn't seem to be working.  
When I push it, nothing happens.  I think the CD drive 
works, just not the button.  Is there any way I can open 
it without using the button?  I did get it open with a 
paper clip, but as soon as I closed it, it won't open 
again.  If it's just the button, I'd rather not have to 
buy a whole new CD drive.  I'm on a fixed income.  
Thanks.

ANSWER from Linda Johnson:

To check if it's just the button that's bad, go into My 
Computer and just right click on your CD drive and 
choose "eject" (make sure there's a CD in there or it 
won't work)...if this works, then you know for sure that 
it's the button.  
There is a VB script you can write that will open your 
CD rom and you could make a shortcut to that on your 
desktop too so you wouldn't have to use the button (if 
in fact it IS the button that's bad).  To do this, copy 
the text below into Notepad, then go to File>Save As 
and make sure the files of type box at the bottom says 
"All Files" and NOT txt....then name it CD.vbs and save 
it on your desktop...double click it and it will open your 
CD rom :-)

Here's the script:
__________________

Set oWMP = CreateObject("WMPlayer.OCX.7" )
Set colCDROMs = oWMP.cdromCollection

if colCDROMs.Count >= 1 then
For i = 0 to colCDROMs.Count - 1
colCDROMs.Item(i).Eject
Next ' cdrom
End If
__________________

REPLY from Meredith:

Wow, Linda!  That is so clever.  The shortcut on my 
desktop works beautifully and now I can open my CD 
drive without a paperclip.  Thanks so much!!  Norton 
did complain a bit when I double clicked it the first 
time, so I scanned it to be sure it was safe and Norton 
said it was clean.  I guess Norton just doesn't like scripts.

ANSWER from Linda Johnson:

You are right, Meredith.  Norton has a setting where you 
can adjust how it handles scripts...and it looks like you 
have it set up the right way.  Letting Norton warn you 
so you can scan the file, is the safest way.  Glad it 
worked for you.

**********************************************

QUESTION submitted by louellen_c_2000:

I had to recover this computer (Compaq Presario, 
Windows 98) and have now lost track of desk top 
themes.  How do I recover Desk Top themes?

ANSWER from Linda Johnson:

Hi louellen_c.  In Windows 98, go to your Start button, 
then Settings, then Control Panel....double click on 
Add/Remove Programs...in there, click on the tab at the 
top that says Windows Setup...in that list you will see 
Desktop Themes, double click on that and put checks in 
the desktop themes you want to install and click on OK
...depending on where Compaq put your Windows setup 
files (drive D perhaps?), it may prompt you to "browse" 
for them, but if not, it will just install them for you.  
Normally, you would insert your Windows CD, but since 
you said you used a "recover" CD, I'm assuming you don't 
have a Windows CD, in which case, Compaq's setup put 
them somewhere on your hard drive (usually it makes 
you a drive D where it includes these files).  Good luck.

**********************************************

QUESTION submitted by MichaelAtAol:

I download a true type font called unique1. I then 
install it in the fonts directory. I then write a letter to 
my cousin using Word XP in font unique1. My cousin also 
has Word but I'm not sure which version.  Will my cousin 
see the letter in font unique1 ???

ANSWER from Linda Johnson:

No...if he doesn't have the unique1 font installed, he 
will see it in his default font, or sometimes he will only 
see garbage (but *usually* it will switch to his default 
font). The only way he will see unique1 is if he has it 
installed on HIS computer, or if you embed the font 
(Tools>Options>Save tab. Put a check in "Embed True
 Type fonts"), but this would make the file HUGE.

**********************************************

QUESTION submitted by YOUNGDOG01:

hello, i have a question for you the computer whiz.. i 
was on aol and someone instant messaged me with a 
hyperlink and when i clicked it i cant remember which 
one happened but my computer shut down or the aol 
just shut down. i remember a little of the prompt it 
something like C:\< -0 and i am baffled!!! can you 
help me...

ANSWER from Cap'n Patt, our GeekSpeak Translator:

Well now YOUNGDOGO1, If you have read any of my 
stuff by now you should have a pretty good idea about 
my opinion of AOL?.. To quote a very good friend and 
technical guru named Hal, who shall remain anonymous, 
it should be classified as a ?Legal Virus.?  Are you saying 
that the system crashed or just shut down?  My field of 
experience tends more toward semantics than the 
unraveling technical problems, however, the cryptic bit 
that you have included would indicate that you were 
operating in DOS mode or that something in the message 
you received switched you to a command prompt and 
then executed the indicated command which starts with 
a ?C? prompt followed by a ?Less than? < symbol, 
followed by a ?0  Check the switch on the power supply 
of your computer or a printer or something similar  ?0? 
means OFF, ?l? means on.  In short, to my untutored 
eye someone who either wanted to be cute or hates 
your guts, managed to send you something which 
installed and then initiated a command to shut down 
your computer.  This is sheer speculation on my part, 
I?ve never heard of such an incident happening but hey, 
let?s face it this is a wacky old world and there are 
some first class nuts out there.  Lucky you, you found 
one. I probably haven?t helped much but perhaps all 
this blather will inspire some of others (Vic are you 
listenin?) to respond in a more learned manner. If you 
ever run across that weirdo command again, try 
substituting a +l for that ?0.  Can?t say I didn?t try. 
All good things

ANSWER from Hal Cardona (Hal Cardona, PC Sleuth
http://pcsleuth.com serves as tech support and/or offsite 
Sys Admin for over 200 clients around the US.  He designs, 
builds, and troubleshoots networks and builds custom 
computer systems.):

It is possible that rather than a hyperlink to the internet, 
the IM contained a link to file on your computer. It is 
possible to shutdown a windows based PC using a file, 
exactly how varies by the operating system in use. 
For example in windows XP, the command 
shutdown -s -t:00 will shutdown your PC immediately. 
If it is phrased as a hyperlink, it could shutdown your 
PC as soon as it is clicked.  If AOL keeps a log of 
your chat sessions you can look in the log to find the 
exact command used. Sorry I can't help much with 
AOL, I consider it to be a "Voluntary Virus".

REPLY from YOUNGDOG01:

I BELIEVE YOUR RIGHT ON THE MONEY ABOUT THE 
HYPERLINK/IM HAD A LINK TO MY COMPUTER. HOW I 
CAN TELL IS THAT OF THE COMMAND, IT WAS 
SOMETHING LIKE C: \ -0 -1 I CANNOT REMEMBER. 
YOU GUYS GAVE ME SUGGESTIONS LIKE 
SHUTDOWN -s -t:00, BUT HOW DO YOU FRASE THE 
SHUTDOWN CODE WITHOUT TYPING 
SHUTDOWN -s -t:00, THANKS FOR ALL YOUR HELP... 
I NEED TO FIND OUT THE C PROMPT SHUTDOWN CODE.. 
THANKS FOR ALL YOUR HELP

ANSWER from Linda Johnson:

Vic Ferri wrote an article on all the shutdown/restart 
shortcuts in all the versions of Windows...this should 
answer your question..and good luck:

http://personal-computer-tutor.com/abc3/v24/vic24.htm

REPLY from YOUNGDOG01:

HOW WOULD YOU PHRASE THIS COMMAND IN A 
HYPERLINK TO SHUTDOWN A COMPUTER.. GIVE ME 
SOME DIFFERENT COMMAND EXAMPLES OR MAYBE 
ONE THAT WILL WORK, MY LAST TRY GUYS..THANKS 

ANSWER from Hal Cardona:

Read Vic's article here:
http://personal-computer-tutor.com/abc3/v24/vic24.htm  
for the commands, then format it like this 
file://path\command%20%-arguments (%20% is a space)  
Figure it out for yourself from here, I'm not comfortable 
helping you antagonize someone.

REPLY from YOUNGDOG01:

So you know, i can tell.. i am no computer whiz or even 
a novice, this command line i do not understand it, this 
is what i understand when making a command line ( file 
no idea, path means c: drive i think, command is the 
shutdown command like -u -t 0 i think, the rest i have 
no idea so please help me along a little more.. thanks 
i will not bother you anymore you have been the only 2 
person i asked and i need help, i can search around 
more and do more askin..please help thanks Ryan

ANSWER from Hal Cardona:

Ryan,  I don't feel comfortable writing a command for 
you that you can send over an IM client to shutdown 
someone's computer. Perhaps if you explain why you 
want it, it may help. For all I know you are going to use 
it to antagonize someone.  The command "file://" 
is what tells IE to open a file on your computer.

**********************************************

QUESTION submitted by Wayne Taylor from Monterey, 
California:

I have 2 problems that are related to each other. I would 
like to start with the overall problem first. I need to filter 
an exported (CSV file) list by ID (has a 5 digit number in 
it) but need to be able to enter at least up to 5 different 
numbers in the filter. The next issue is the time, some 
were exported on the right side of the column and the 
others were on the left side. Not sure why but the export 
made the single digit numbers text files (I think) I have 
an example below the 10:11 PM was on the right side 
and the 9:46 had a space (or something) in front that 
does not show up when viewing it. The CSV file has a 
min of 8500 records in it I need to be able to filter one 
column The ID (has a 5 digit number in it). Example I 
need to get 5 IDs out of the list (note that the date 
was filtered by the export. I would need to filter the 
following ids # 00305, 00831, 00850, 12345 orders is 
not the problem it's getting just the ids that I want 
filtered. I can filter one at a time and then export the 
list, but it would be nice to be able to filter one list with 
just the ids that I need. Need a way to change the 9:46 
to 09:46 so it becomes a number and not text. And be 
able to filter at least 5 ids at one time? The list should 
end up like this example only with 5 id's listed:

Time               ID
9:46 pm       00850
10:00 pm     00850
10:32 pm     00850
9:52 pm       00831
12:00 pm    12345

Your help would be greatly appreciated as this is driving 
me nuts.  Thank you

ANSWER from Renée Atkinson ( Renée is a training 
specialist for a hospital, training over 1500 people on 
Microsoft Office and enterprise software.  Renée's 
philosophy for this job is "Staying in touch so you don't 
have too..."):

Wayne, I run into stuff like this all time from my end 
users ;-)! But usually it's dates THEY'VE entered! 
Anyway, here are couple of things to try. First just try 
opening up a new Excel document, set up your cells the 
way you want the date to appear... E.g. select the column 
where time will go and choose Format/Cells and choose 
the time option. I've found that by copying and pasting 
in a new document this solves the problem 90% of the 
time. The other less desirable, I've actually had to retype 
the text that was left flush (and should have been a 
number). But with 8500 records... Well we probably 
don't want to go there. ;-)

REPLY from Wayne:

Unable to use a Multiple Filter on One Column The 
spreadsheet has 8000 plus entries I will need to search 
the number Column for around 5 to 10 Carts (in the 
number field) then email the results to someone else 
for info on the time that the cart arrived. As you can 
see the Time Column has a problem (half text and half 
Time, but that issue is not the big problem. The real 
concern is the Number Column. Now I could use auto 
filter and then save the results but I would have to do 
that for up to ten requests. The problem would be 
copying each one and then pasting them into a master 
sheet.  In the example under "This is what I need it to 
do" would be the ideal results.  If you have any Idea on 
where I can find information on this or what I should do 
please don't hesitate in letting me know. I have 
searched the web and your site, but have not been very 
fortunate in my research. Note: if the Date's had worked 
I would have taken it into Access. It seems to have an 
invisible character in front of it and if you delete it 
changes to a time cell.  Thank you 

Sample below

This is what the CSV Starts out like 
DATE TIME EVENT TYPE NUMBER NAME ACCESS RELAY APB
DESCRIPTION TRACKER BOARD
9/16/2003 10:30 PM VID Tag 829 Admit Relay 1
9/16/2003 10:18 PM VID Tag 803 Admit Relay 4
9/16/2003 10:11 PM VID Tag 829 Admit Relay 4
9/16/2003 9:46 PM VID Tag 829 Admit Relay 4
9/16/2003 9:28 PM VID Tag 805 Admit Relay 4
9/16/2003 9:18 PM VID Tag 829 Admit Relay 1
9/11/2003 12:24 PM VID Tag 849 Admit Relay 1
9/11/2003 12:06 PM VID Tag 810 Admit Relay 4
9/11/2003 12:00 PM VID Tag 830 Admit Relay 4
9/11/2003 11:58 AM 877 Admit Relay 4
9/11/2003 11:57 AM 897 Admit Relay 4

This is what I need it to do 
Date Time Event Number
9/16/2003 9:46 PM VID Tag 829
9/16/2003 9:18 PM VID Tag 829
9/16/2003 9:28 PM VID Tag 805
9/11/2003 12:06 PM VID Tag 810
9/11/2003 12:00 PM VID Tag 830
9/11/2003 11:58 AM 877

ANSWER from Linda Johnson:

Wayne... what you need is a pivot table, which will do 
exactly what you want.  If you don't understand pivot 
tables and how to use them, here's Microsoft's tutorial 
to get you started:  http://snurl.com/2g68   A Pivot 
Table will let you set your data up so you can quickly 
display just the rows for the Numbers you want. They 
are a little tricky to get the hang of, but once you do, 
you will see that this is what you need. Good luck. 
Follow the instructions in the link above and you 
should be fine.

**********************************************

QUESTION submitted by Rick from Round O, SC:

When I bought my computer it came with windows xp 
home, I later upgraded to xp professional.   I started 
having problems with the fax portion of windows and 
then finally I could not access my modem. I tried to go 
to the setup and add my modem to the list and got an 
error message to reinstall the option. I then tried to 
reinstall the fax section of widows and my system would 
freeze up.  I reinstalled my XP Professional operating 
system and now everything works but now I can not 
access my original files, I get an error message saying 
"ACCESS DENIED". My question is "How do I correct this 
issue so I can access my files"?  Thank you for any help 
you can supply.

ANSWER from Hal Cardona (Hal Cardona, PC Sleuth
http://pcsleuth.com serves as tech support and/or offsite 
Sys Admin for over 200 clients around the US.  He designs, 
builds, and troubleshoots networks and builds custom 
computer systems.):

You may need to take ownership of the folder if the local 
admin account does not have appropriate rights on those 
folders.

Right click the folder
Properties
Security
Advanced
Owner
Replace owner on sub containers and objects.

You may need to turn off "Use simple file sharing 
(Recommended)" first though, if the security tab isn't 
visible. You can do that by opening My Computer and 
dropping down Tools, selecting Folder Options and then 
the View tab, scroll to the bottom of the list and make 
sure "Use simple file sharing" is unchecked.

**********************************************

QUESTION submitted by Walt:

Excel 97 on Windows 2000. When I open my work folder 
and open my spread sheet I get the following message: 
Microsoft Excel - A document with the name '---.xls' is 
already open. You cannot open two documents with the 
same name, even if the documents are in different 
folders. To open the second document, either close the 
document that's currently open, or rename one of the 
documents... I click OK and proceed to use the 
document. Why do I keep getting this message?

ANSWER from Linda Johnson:

Hi Walt...this is a known issue with Excel 97 on 
Windows 2000..it requires a registry edit to fix it, so 
you should back up your registry before you do this, 
just in case......but here's the fix:

Go to your Start button and click on Run. Type regedit 
and click OK.  Use the plus signs beside the folders to 
navigate to "My Computer\ HKEY_CLASSES_ROOT\ 
Excel.Sheet.8\ shell\ Open\ command" key.  (In the 
HKEY_CLASSES-ROOT folder, you will have to scroll way 
down past all the extenstions until you start seeing 
names...Excel.Sheet.8 will be in there)  Double click 
on that command folder and in the right pane you will 
see "default" double click on that.The default entry 
should end with "excel.exe %1". Remove the %1 but 
leave everything else there (quotes, etc.)  With some I
nstallations there may be a similar problem with Word. 
If this is the case then do the same thing to the "My 
Computer\ HKEY_CLASSES_ROOT\ Word.Document.8\ 
shell\ open\ command" key.  There are a lot of 
Office97/Win2K users with the same problem. And this 
is the only way to fix it. Good luck.

**********************************************

QUESTION submitted by Brian:

I have a problem with greyed out MS Access Add-ins 
for Wizards. Can you help?

ANSWER from Linda Johnson:

I had that same problem once and I fixed it....in my 
case it was cuz of Microsoft's Small Business Tools and 
I just had to reinstall them...this is what I did:

1. Click Start on the taskbar, point to Settings, and then 
click Control Panel. 
2. Double-click Add/Remove Programs, click Microsoft 
Office 2000 Disk 2, and then click Add/Remove. 
3. Click Add or Remove Features. 
4. Click the icon next to Microsoft Small Business Tools, 
click Not Available, and then click Update Now. 
5. Click Microsoft Office 2000 Disk 2, and then click 
Add/Remove. 
6. Click Add or Remove Features. 
7. Click the icon next to Microsoft Small Business Tools, 
click Run from My Computer, and then click Update Now.

In my case, that fixed it....and in most other cases this 
is what fixed it for others too....so this is what I would 
suggest you try first.  If that doesn't fix it, here's 
Microsoft's other suggestions:
http://snurl.com/evx 
Good luck and hang in there

**********************************************

QUESTION submitted by Ruby:

Until recently I have been able to copy and paste from 
most anything to my word pad by just right clicking to 
copy and also to paste it to my word pad.  Now I have 
to go to WordPad, edit, paste special, unformatted text 
and OK to get it pasted to my word pad. How can I get 
it back to just copying and pasting without all the 
extra clicking?  Thanks in advance.

ANSWER from Linda Johnson:

Hi Ruby...I need some more information.  When you say 
you "can't" right click and copy and paste to WordPad 
anymore, what exactly do you mean? You can't right 
click? Or, when you right click, "Paste" is not an option? 
Are you getting an error message? And, why do you have 
to use Paste Special when you paste? Is "Paste" not 
available in your Edit menu in Word Pad? Is it there at 
all or is it grayed out? What happens if you use ctrl+V
 .. does it paste when you do that?  The more details 
you can give us, the better chance we can help you, 
so tell me EXACTLY what you are doing and EXACTLY 
what happens.

REPLY from Ruby:

When I right click after I have copied, paste is an option 
but it won't paste. I have to go to Edit, Paste Special 
and select unformatted text and OK for it to paste. Paste 
is available in the Edit menu too but it still won't paste.  
No I don't get an error message. The only way I can get 
it to paste to my Word Pad is after I copy and go to 
WordPad is to go to Edit and Paste Special. Select 
unformatted text. When I click OK it pastes.  This just 
started this recently. I can copy and paste as usual on 
Microsoft Word.  I hope this helps. It is hard to explain.

ANSWER from Linda Johnson:

Well, if unformatted text comes thru, then I suspect 
what is happening is your font is set to white in 
WordPad or the font you are using is corrupt, so you 
just aren't seeing what's being pasted. Try pasting 
something else into WordPad, the normal way ... then 
hold down your left mouse button and run it across 
where the text should be .... do you see a block that 
looks highlighted? If so, then there is text there ... leave 
it highlighted and go to the Format menu and choose 
Font. See what color is selected.  If it's white, change 
it to something else...if that's not the problem, change 
the font to a different font and see if that fixes it. If 
changing the font to a different one works, then you 
will need to reinstall the original font becuz it is 
corrupt.  If none of that fixes it, then you may have 
to load your Windows 98 CD and install Windows 98 
over top of itself so it repairs Word Pad. Let me 
know how you do. Good luck!

**********************************************

QUESTION submitted by sibi:

i have win me as o/s in my computer. I installed quick 
heal and zone alarm .But recently system hanged 
frequently when i run scandisk/disk defragmenter. But 
in safe mode no problem. Otherwise i should restart 
the system. why it is so. the other problem is in task 
bar icons. If i run any other programs the icons (volume
/quick heal/zone alarm) will disappear from the task bar. 
it is also behave abnormally Plz help me 

ANSWER from Linda Johnson:

Zone Alarm, and probably "quick heal" too, are running 
in the background whenever your computer is turned on. 
I'm not familiar with "quick heal", but if it is running in 
the background all the time, it will definitely stop defrag 
from working...Windows ME's defragmenter will NOT 
work while anything is running in the background. That's 
why the defrag works for you in Safe mode...in Safe 
mode, nothing is running in the background.  Make sure 
you turn EVERYTHING off before running defrag, 
including both "quick heal" and Zone Alarm, though 
running it in Safe mode is probably easier than 
manually making sure everything is turned off. Be 
careful how many things you have running in the 
background because that can greatly decrease your 
system performance, which is probably why your 
taskbar icons are disappearing. Read this article 
about System Resources, written by Hal Cardona, 
to understand how to check all that is running in the 
background and make adjustments:
http://personal-computer-tutor.com/abc1/v3/hal3.htm 


**********************************************

QUESTION submitted by Jim:

I wish to know if it is possible to eliminate the header 
& footer on pages I print out, & if possible, how to go 
about doing that. I currently use a Canon i850, if that 
matters. Thanx

ANSWER from Linda Johnson:

You didn't supply the software name ... what program 
are you printing from where you want to remove the 
header and footer? .... it's handled differently in every 
program and has nothing to do with your printer .... it's 
handled  from within that program.   Unfortunately, if 
you are looking for some way to suppress all headers 
and footers in all your files when you print them, this 
is not possible. It has to be done within the program 
where you created the file and it has to be done on each 
and every file. Let me know which program you are 
printing from and I will see if I can help you.

REPLY from Jim:

Linda.....I'm talking about printing from a site I may be 
visiting, but don't have the time to read currently. I 
print these out a lot, and do not use a specific printing 
program. I just click on File, then Print. I don't like the 
headers & footers printing out....that's all. I know it's 
possible, as I've done it before, but I can't remember 
how I did it....I'm having a 'Senior Moment', I guess.

ANSWER from Linda Johnson:

oh...I assume you are using Internet Explorer? If so, 
go to the File menu and click on Page Setup...in there 
you will see boxes for Header and Footer with some 
symbols in them...just delete all the symbols and you 
won't get any headers and footers...but you should 
remember that the footer contains the url for the page 
you are printing and often, it is illegal to reprint 
information from a website without including this url.  
So, be careful to read the copyright information on a 
webpage before you remove that footer.
<>=====<>=====<>=====<>=====<>=====<>
<>=====<>=====<>=====<>=====<>=====<>
 
Thanks to all who submitted questions this month.  If you 
submitted a question and did not get an answer, and the 
problem still persists, try going here and submitting it again.
http://personal-computer-tutor.com/abc/ask.htm
 
Just remember that we cannot guarantee that we will answer 
every question, though I think the Fleet did a bang-up job 
this month!  Thanks to all of the Fleet for your expert advice 
and your valuable time :-) 

<>=====<>=====<>=====<>=====<>=====<>
<>=====<>=====<>=====<>=====<>=====<>

Well, gang.....that's about it for this edition of 
ABC ~ All 'Bout Computers. I sure hope you enjoyed it! 
If any of it was over your head and you need some 
clarification from one of the Fleet, just send me an 
email to linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx and I will 
pass it on to them. Remember that they do this in their 
spare time on a voluntary basis, so you might have to 
wait for an answer.  To make all things work more 
quickly, include as many details as you can in your 
email and make your questions as specific as possible. 
Also, feel free to write to me and let us know what you 
want the Fleet to teach you. This is YOUR newsletter!
Happy computing, my friends!
Linda Johnson
http://personal-computer-tutor.com
*********************************************
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Other related posts:

  • » [abcomputers] ABC ~ All 'Bout Computers, Vol. 29: Removing Duplicates from an Access Database and lots more!