Go to Control Panel / System and on the Advanced tab click on Startup and Recovery "Settings" button. In the system failure section, take the check mark out of auto restart. This will not fix the problem, but it will prevent the auto restart and allow a blue screen to become visible. Part of the text you should see is a Stop 0xxxxxxxxxxx (numbers will vary). You will also see a short_pharse_with_the_underscore. After that you might see the name of a file with a .drv, .sys, or .exe file extension. Post as much of this information as you can and someone may be able to advise you further. Spider http://web.tampabay.rr.com/spider1/spiderweb1.htm -----Original Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Guo Yawei Sent: Tuesday, April 20, 2004 2:51 AM To: 24hoursupport@xxxxxxxxxxxxx Subject: spam: [24hoursupport] My computer often shut down automatically! Hi, I come on a problem now. My computer is often shut down automatically when I running program that consumes CPU resources very much. It has never been shut down automatically if no application is running. This afternoon, I was printing a *.pdf file, it was shut down again. When I turned it on, the windows 2000 system starts. There wasn't any problem with hard disk, no check for hard disk. Could you help me? For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.