[windows2000] Re: We are having problems accessing one of our servers

  • From: "Lonnie Truskowski" <ltruskowski@xxxxxxxxxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Mon, 14 Jun 2004 10:19:48 -0400

On next reboot try getting into the system bios and check settings for
"Report keyboard errors" and NUM Lock.
I found that on our Dell servers with a Belkin KVM I had to turn both of
these settings to off.

        -----Original Message-----
        From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Jeff Stockard
        Sent: Monday, June 14, 2004 8:31 AM
        To: windows2000@xxxxxxxxxxxxx
        Subject: [windows2000] Re: We are having problems accessing one
of our servers
        
        

        Have you tried to use Remote Access from a Windows 2000 computer
( Start - Programs - Accessories - Communication - Remote Access ) and
using the IP address?  I have been able to get to some servers that do
not have Terminal Services installed.  We also had a problem with a KVM
that would only make the keyboard and mouse accessible if you rebooted
the server with the KVM button pushed for the stuck server.

        Hope this helps.

        Jeff

        Jesus Loves You

         

        -----Original Message-----
        From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Rod Falanga
        Sent: Friday, June 11, 2004 5:50 PM
        To: windows2000@xxxxxxxxxxxxx
        Subject: [windows2000] We are having problems accessing one of
our servers

         

        We have an old server with Windows 2000 Server installed on it.
It is a critical server, as it hosts our database.  We access 6 servers
through 2 KVM switches (and 2 monitors, keyboards and mice) (I think the
KVM switch is made by Belkin, or something like that).  Over the years
we have found that the mouse will stop working and we then have to
reboot the system, which has always made it work.  But for some reason
this hasn't worked now.  Now, it appears as though the server isn't
accessible either via neither mouse nor keyboard, and the monitor
doesn't work.  We have even connected the server to its own keyboard,
mouse and monitor, but that doesn't work.  Unfortunately, the server is
not a domain controller, so accessing it via terminal servers doesn't
work.  We have performed a hard reboot, but it doesn't seem to have
helped.

         

        My question is what can/should we do to try and get access of it
again?

         

        Rod

         

         

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