Thanks for the advice, however, I can't even get the printer folders to open up, even in Safe Mode. Thanks, Cameron _____ From: Eduardo Freitas [mailto:eduardofreitas@xxxxxxxxxxxx] Sent: October 16, 2003 9:36 AM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] RES: Printer problems in Win 2K I had an OfficeJet D135 that was giving me a lot of pain when it was connected directly on the network. I installed the software/driver directly from the CD, but it just sucked up a lot of memory and made the computer slow as hell... To "fix" that, I just uninstalled the software and made a win 2k serve that printer to users. On the client side, I just installed the driver that came with windows instead of the driver that came with the printer. I cant send faxes from the local network, but it prints fine. Atenciosamente, Eduardo Herrmann de Freitas Indústrias Reunidas Ibéria S/A Suporte Técnico/Administração de Sistemas eduardofreitas@xxxxxxxxxxxx - 55-11-5501-9485 -----Mensagem original----- De: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx] Em nome de Bennett, Cameron Enviada em: quinta-feira, 16 de outubro de 2003 09:30 Para: Windows2000 Assunto: [windows2000] Printer problems in Win 2K Hi All, I have a laptop with Windows 2000 installed on it. Before I deployed it I installed a network based printer and all seemed fine. Now that it is on the clients desk, she is unable to print and I cannot open the printers folder (it hangs the system). I have tried going in through the control panel etc but the computer still freezes up. The only other clue I have is the spoolsv.exe in Task Manager is showing a large amount of memory consumption (20+ MB). Can anyone shed any clues as to how I can fix this? Other than thins problem the computer seems fine. Thanks in advance, Cameron - - - - Cameron Bennett MIS, Technical Support Specialist Rouge Valley Health System - Centenary Site phone: 416.284.8131 x4660 pager: 416.713.0642 cbennett@xxxxxxxxxxxxxx