[windows2000] Re: OT Help Desk Software
- From: "Berger, Gunnar" <GBerger@xxxxxxxxxx>
- To: <windows2000@xxxxxxxxxxxxx>
- Date: Thu, 27 May 2004 09:31:27 -0400
Say you have multiple customers, and each customer only has so many hours that
they are allowed to use your help desk support. You enter tickets and close
them with so much time being used. I would like something that showed how many
hours the client has left until they run out. Do these systems have that kind
of feature?
Gunnar
-----Original Message-----
From: Jim Kenzig http://thin.net [mailto:jimkenz@xxxxxxxxxxxxxx]
Sent: Thursday, May 27, 2004 9:02 AM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: OT Help Desk Software
Checkout Liberum It is web based
http://www.liberum.org/
-----Original Message-----
From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Berger, Gunnar
Sent: Thursday, May 27, 2004 8:52 AM
To: HELP (E-mail)
Subject: [windows2000] OT Help Desk Software
Hello all,
Does anyone know of a linux based call tracking system. I want to be able
to quickly register that I got a call, what the problem was, any resolution
and how much time that call took.
Gunnar
********************************************************
This Weeks Sponsor StressedPuppy.com Games
Feeling stressed out? Check out our games to
relieve your stress.
http://www.StressedPuppy.com
********************************************************
To Unsubscribe, set digest or vacation
mode or view archives use the below link.
http://thethin.net/win2000list.cfm
______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________
********************************************************
This Weeks Sponsor StressedPuppy.com Games
Feeling stressed out? Check out our games to
relieve your stress.
http://www.StressedPuppy.com
********************************************************
To Unsubscribe, set digest or vacation
mode or view archives use the below link.
http://thethin.net/win2000list.cfm
Other related posts:
