[windows2000] Re: Help Desk Software
- From: "Sorin Srbu" <Sorin.Srbu@xxxxxxxxxxxxx>
- To: "windows2000@xxxxxxxxxxxxx" <windows2000@xxxxxxxxxxxxx>
- Date: Thu, 27 May 2004 15:39:36 +0200
On Thu, 27 May 2004 08:36:19 -0500, John Parker wrote:
>Can I get some idea of what you guys are using for help desk software?
>We are looking for something to manage calls, trouble tickets, support
>contracts, etc.
>We are currently using Great Plains 6 with MSSQL.
Liberum Helpdesk run on an IIS5-server.
BW,
Sorin
# Sorin Srbu, Systems Engineer Web: http://www.farmfak.uu.se/organisk/
# Dept of Medicinal Chemistry, Phone: +46 (0)18-4714482 >> 5 signals
>> GSM
# Div of Org Pharm Chem, Mobile Phone: +46 (0)701-718023
# BMC, Box 574, Uppsala University Fax: +46 (0)18-4714474
# SE-751 23 Uppsala, Sweden Visit: BMC, Husargatan 3, D5:512b
#
# Public PGP key available on request.
#
# () ascii ribbon campaign - against html e-mail
# /\
#
# Harmless tagline follows:
#
# BOFH excuse follows: Boss' kid fucked up the machine
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