My internet connection is dialup. Consequently, several attempts to install service packs have ended in failure. My Win2000 Pro is currently at SP 2. I gave up downloading SP 3 and SP 4 and have now obtained a CD for SP 4. Each time I would begin an install I would choose to backup up existing system. It occurs to me that I should clean up any of the residual files/directories laid down in these previous attempts before install SP4. Please advise whether this should be done, and what files/directories to delete. TIA Hazen Woods Austin, TX USA eCS and Win2k Pro what a combination ********************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm