Hello Joe, You will have to go in to audible manager make sure your device is connected. press left alt, and arrow to the left until you hear the prompt saying devices. arrow down until you hear activate press enter. enter in your username and password. this should get you going. Bert ----- Original Message ----- From: joe bollard To: vip students Sent: Sunday, March 06, 2011 10:07 AM Subject: [vip_students] victor reader stream question hello friends, yesterday i finished reading a book on my victor reader i deleted the book and then proceeded to download another book from audible, i put it in to the audible folder on the reader, but now when i go to play it i get a message saying "player not activated" i have tried everything, but nothing seems to work, it plays ok on my computer, so the file is there, but when i detach the player i keep getting the same message, "player not actavated" how do i activate the player?? any help gratefully appreciated, take care, travel safely, joe.