Hi Petrina, Sounds like your PC is pretty mixed up there. It might need taking a look at. I think for the moment you should just try concentrating on one anti virus or another as trying to install two pieces of software isn't a good idea. Here is a new download address for avast, make sure that the link below doesn't wrap onto two lines or it won't work. http://download0.avast.com/iavs4pro/setupeng.exe Also here is a registeration number: W0864744H6200A1106-B55DRHUL _____ From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Petrina Finn Sent: 31 December 2008 17:01 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] avast download Hi all, Happy new year to you all. Paul just before christmas gave me a website to download the avast wevsite and install avast. When I go onto the wevsite, a dialogue vox comes up and says that i need to delete all my temporary files on internet explorer. When I go into the wevsite again after deleting my temporary files, a dialogue vox then comes up to say that the publisher cannot be verified and do I want to run the programme. Iselected run anyway and the weviste just shuts down and I am back to my desktop. I cannot get into wherever I should be to get a registration number etc. Also when I try to uninstall AVG it just keeps coming up that theuninstallation is not successful. Hope someone can help me Many thanks, Petrina _____ I am using the Free version of SPAMfighter <http://www.spamfighter.com/len> We are a community of 5.8 million users fighting spam. SPAMfighter has removed 1196 of my spam emails to date. The Professional version does not have this message _____ I am using the Free version of SPAMfighter <http://www.spamfighter.com/len> We are a community of 5.8 million users fighting spam. SPAMfighter has removed 708 of my spam emails to date. The Professional version does not have this message ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************