Hi Eleanor, You haven't said if its windows 7 in conjunction with Outlook 2010 you are using. Here are the instructions for this particular setup, it's quite easy really. Outlook 2010 Account Settings To change details pertaining to your email account n Outlook 2010 such as name and so on here's what to do: 1. On a system using windows 7, open the start menu then in the search edit box, type in "control panel" minus the quotes. 2. When in control panel use the search box in here and type in the word "Mail" again minus the quotes. 3. Once the mail link pops up, press the enter key on it and you are into the mail settings area. 4. Now you're on the email accounts button, press the spacebar to go in here. 5. Once in the email account settings you have the following items as tab sheets. Use the control + tab key to jump to each page but for just editing your email account details all you need to be on is the first one which is email accounts. *. Email accounts tab. *. Data Files tab. *. RSS tab. *. SharePoint tab. Internet Calendars tab. *. Published calendars tab. *. Address books tab. 6. On the email tab page press the tab key till you come to the "Change button" and press the spacebar. 7. In here you can edit the following items; *. Your name. *. Your email address. *. Incoming mail server. *. Outgoing mail server. *. User name. *. Password. *. Remember password checkbox. *. Require at logon secure password authentication checkbox. *. Test account settings button. *. Test account settings by clicking the "next button" checkbox checked by default. *. More settings button. *. Next button. *. Cancel button. Paul. -- I am using the free version of SPAMfighter. We are a community of 7 million users fighting spam. SPAMfighter has removed 3812 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message NCBI: Celebrating 80 Years ******************************************************************** National Council for the Blind of Ireland (NCBI) is a company limited by guarantee (registered in Ireland No. 26293) . Our registered office is at Whitworth Road, Drumcondra, Dublin 9. NCBI is also a registered Charity (chy4626). NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************