Hi Eleanor, Sorry for delay. Thanks for this. Followed directions, will give phone a chance now and see how it behaves. Roslyn ----- Original Message ----- From: Eleanor Burke To: vip_students@xxxxxxxxxxxxx Sent: Tuesday, June 05, 2012 4:49 PM Subject: [vip_students] Re: N 70 The soft reset is the same on all Nokia phones. * # 7 7 8 0 # Then the phone will ask are you sure? Then you need to press YES SoftKey1(button1). Then the phone will ask for Lock code. If you have not changed it, changed it, it is 1 2 3 4 5 followed by OK SoftKey1(button1). Then the phoen will beep and go quiet for a few minutes. No personal data like contacts will be lost. ----- Original Message ----- From: roslynallman@xxxxxxxxx To: vip_students@xxxxxxxxxxxxx Sent: Tuesday, June 05, 2012 12:51 PM Subject: [vip_students] N 70 Hi All, Using the N70. Lately it's started talking when I'm not doing anything,e.g. reading home screen details. Also when I'm in a window, e.g. contacts, messages it will revert back to the home screen. Also when I exit out of for example, contacts, messages it will not say for example Vodafone IE... It will just be silent. I appreciate if there was no network coverage there might not be anything on the hone screen to read but I do not think this is the problem. Any ideas? Roslyn