Hi Susan, I am going to ask you to change your email settings from; HTML to plain text. I feel your problem where eloquence is changing from U.S English to U.K English is caused by the HTML format. The HTML code underneath your HTML messages is instructing jaws to change over to an english sounding accent due to the language tag which is present on web sites as part of the HTML code. This tag is usually at the top of a web page but invisible to the average user and looks something like the following; "<lang =eng> I may not have that totally correct and it would be one for Loretta to clarify me on but it goes something like that. So as well as this language tag being present on web sites it is also present within HTML emails and jaws changing over to it is supposed to be a feature, not a problem. Now to a solution I hope. Please follow the instructions below. 1. While in the Inbox, go to the tools menu then arrow down to options and press the enter key. 2. Press keys control + tab to jump to the sent items page. 3. Now press the tab key till you come to something that says either "HTML or Plain text". You can arrow up or down here and if plain text is not chosen then you must choose it. 4. Now tab to the ok button and press the enter key. 5. Restart outlook express and try sending yourself an email. When the email comes back into you, try reading it with jaws and see if it holds to the U.S voice. Paul. ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************