[vicsireland] Re: internet access problem

  • From: "Flor Lynch" <florlync@xxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Tue, 19 Jun 2007 14:05:54 +0100

Hi eamonn,

It sounds to me like the problem is at the BT end.

----- Original Message ----- 
From: <eoconnor@xxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Tuesday, June 19, 2007 1:33 PM
Subject: [vicsireland] internet access problem


Hi folks,

for some reason, I'm not sure why, I've had no internet service since
yesterday.

I'm using Windows XP, with Internet Explorer 7 and Firefox.  My provider
is BT.

The lights on the router seem ok, with one exception: "i/o 100m".    the
other lights are: PWR/SYS, DSL, USB and PPP, all of which light.    The
router is
a Zyxel Prestige 600 .  All connections appear fine, and I do have a (BT)
phone service.

I scanned my pc with Spybot S&D, and  deleted one item.  I noted a restore
point was created before deletion.  how can I locate this restore point,
just in case there's a connection between  no internet service, and the
scan results.    I think I was online after the spybot scan, though.

AVG anti-virus scans found nothing.

The Internet Explorer andFirefox messages are similar, though not
identical - along the lines of, server not found

Am I missing anything obvious?  thought I better check here, before
contacting BT.

Not sure where   to view the status of various devices?

As ever, regards with thanks.

Eamonn


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