[vicsireland] Re: The end of talking ATMs at National Irish Bank
- From: Dónal Fitzpatrick <dfitzpat@xxxxxxxxxxxxxxxx>
- To: vicsireland@xxxxxxxxxxxxx
- Date: Mon, 5 Nov 2012 17:27:28 +0000
I come from pretty much the exact opposite end of the political spectrum a s
you Ed, but I wholeheartedly agree.
Taking this to another angle, has anyone tried using the AIB mobile app with
voiceover? It's not bad, though I'd be very curious whether anyone has managed
to do a funds transfer. That bit seems to be inaccessible.
Dónal
On 5 Nov 2012, at 17:23, "Ed Harper" <goat@xxxxxx> wrote:
> Hi Tim Robbie and all. Those of our membership who work in the banking
> sector may be in a position to correct me, but it seems to me that our
> position as VIPs is likely to worsen rapidly. The branch network of AIB is
> being radically reduced and BOI seems to be running an unannounced policy of
> downgrading the staff in branches. By that I mean the higher level
> functions, such as the discussion of loans or other traditional functions of
> a manager, who was stationed in a branch and thus knew the locality
> intimately, are being shifted to the main cities and into the hands of
> specialists, roving "Advisors" and "Account Managers" all of whom are based
> at a distance from rural Ireland. I know that many of the VIP working
> population, possibly a disproportionate number, as compared with the general
> population, live in or near the major cities, largely because of the
> employment pattern of VIP workers, but nevertheless the majority of VIP
> citizens are not actually workers. They are unemployed or unemployable, by
> reason of multiple disabilities or age. For this group, or thos of us who
> hang on in rural Ireland, mostly self-employed or unemployed, the banking
> system is becoming increasingly inaccessible. It did not seem unreasonable
> to expect the NIB talking ATMs to become more generally available. If they
> could do it, why not the others? In fact many of the ATMs around the place
> seem to have physical earphone sockets, which suggests that it is only
> unwillingness to either use, or possibly purchase the necessary software to
> make the machines accessible.
>
> From choice, if I can get to a bank in banking hours, I would sooner deal
> with a person than a machine, because of the employment implications of doing
> the opposite, and because I actually enjoy dealing with people, but as hours
> and branches recede into legend, we need an alternative.
>
> This alternative is of course shakey enough for all of us with or without
> sight, this year their have been two money famines in Skibbereen as the ATMs
> of two different banks have gone on their own strikes, because of unspecified
> technical difficulties.
>
> We need to take a firm line on this as a group.
>
> Sorry for the length of this, but it something which has been increasingly
> worrying me, as I see branches falling like ash trees with the fungus around
> West Cork.
>
> Ed
> ----- Original Message -----
> From: RobbieS
> To: vicsireland@xxxxxxxxxxxxx
> Sent: Monday, November 05, 2012 12:06 PM
> Subject: [vicsireland] Re: The end of talking ATMs at National Irish Bank
>
>
> Hi Tim,
>
> Sometime last summer, Emma Tracey did a good report on BBC Radio 4's In
> Touch on the subject of talking ATMs. Apparently, in March of this year, the
> US passed legislation making the provision of screen-reader facilities
> compulsory and standard on all new ATMs in the US. How far we are from that.
>
>
> Robbie
>
>
> On Mon, Nov 5, 2012 at 9:45 AM, Tim Culhane <tim.j.culhane@xxxxxxxxx> wrote:
>
> Hi all,
>
> Its with great regret that as a result of the decision of National Irish
> Bank to close their entire branch network in the Republic, we will no
> longer
> have access to their talking ATMs machines.
>
> Naturally this is very disappointing news, but there isn't much we can do
> about it.
>
> I certainly hope that VICS will continue to lobby the remaining banks
> operating in the Republic of Ireland to improve accessibility of their ATMs
> machines, and perhaps in the future talking ATMs will return.
>
> Regards,
>
> Tim
>
>
>
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