David, there actually is. It is confusing, but my husband and I just figured
it out. It is not obvious, so let me explain. First of all, you have to do
the "where are you going. Also, instead of showing as "the ride:", it shows
as "mbta uber ex". If you see that, you will see the correct "ride fares".
Also, you should know that you cannot edit your search option, as if you do
that, the App sees you as "changing your destination" and it will not honor
your "MBTA Ride option." It will then charge you the full fare. It is
confusing, I admit, but we were able to see the "ride fares" and able to
book them, as far as we can tell. My next phone call will be to Mr. Nyem to
let him know that many people on the pilot program will be confused by this.
Jeanette Kutash
From: vibug-support-bounce@xxxxxxxxxxxxx
[mailto:vibug-support-bounce@xxxxxxxxxxxxx] On Behalf Of David Kingsbury
Sent: Thursday, November 03, 2016 8:56 AM
To: vibug-support@xxxxxxxxxxxxx
Subject: [vibug-support] Uber Pilot with the Ride
Hi folks,
Yesterday, Uber did a major update of their app. As best as I can determine,
if you are participating in the pilot program with the Ride, do not, I
repeat, do not do this update. There is no way to request the Ride. I double
checked this with a sighted user. It is not just a Voiceover issue. I sent a
message to Uber on this. I will also try to notify the MBTA later today.
David
David
