[vi-kindle] Re: My Letter about "Search" Function Acknowledged

  • From: Craig Werner <craig_werner@xxxxxxxxxxx>
  • To: vi-kindle@xxxxxxxxxxxxx
  • Date: Thu, 31 May 2012 11:47:12 -0400

Hi, Tim and all other list members.

The wording of the acknowledgment didn't leave any door open for a further response. The note simply promised that my concern would be forwarded on. I may follow up at some future date, especially if the software isn't updated. There are text-to-speech issues that others and I have noted on this list, and I want to take them up with Amazon. I have been traveling extensively for over a month, but I hope to clear away some time soon in order to address these concerns.

Craig

On 5/31/2012 10:46 AM, temmons wrote:
I just saw your original note, sorry about that, not quite awake this morning. 
Hopefully they'll get back to you keep us posted on that, i'm curious to see 
what they say.
On May 31, 2012, at 9:28 AM, Craig Werner wrote:

Tim, I went to the Kindle for PC Accessibility with Plugin page and then to a 
support page where I found thee address

kindle-pc-accessibility-feedback@xxxxxxxxxx

I am on the road now, but when I get home, I plan to phone Kindle Support and 
ask how best to route questions of accessibility.  My response looked canned, 
but at least it was signed.

Best,
Craig

On 5/31/2012 9:22 AM, temmons wrote:
Hey Craig, did you send it to support or go to send feedback. I learned that 
sending feedback gets you a person's response it seems a lot quicker, just 
curious. Thanks.
On May 31, 2012, at 8:21 AM, Craig Werner wrote:

Greetings.

Amazon has acknowledged my letter on the "Search" problem I wrote about 
regarding the Kindle for PC Accessibility Plugin software and has said my request will be 
forwarded.  The reply was a form letter.

Craig







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