Hello Mike I know that you are away paddling your canoe up the Amazon, but perhaps you might care to answer this one when you return. I have also forwarded it to Ron Meadowcroft. Shirley S. From: Mike Price Sent: Sunday, January 13, 2013 9:53 PM To: mjandcp@xxxxxxxxxxxxxx Subject: Fwd: Help Desks at General Meetings Greetings all. Here is a request for help from Peter Metcalf of Chiltern U3A. If you can help, please reply to Peter directly. Peter - if you would let me have a summary of the information you develop I would appreciate it. We can try and build up such information for the network. Thanks and best regards, Mike Price Vice Chairman U3A Thames Valley Network. To: All Chairmen and Representatives of TVN U3A Groups From: Peter Metcalf, TVN Representative Chiltern U3A Subject: Help Desks at General Meetings Chiltern U3A is proposing to set up an IT Help Desk on a regular basis at one of our monthly General Meetings. Initially the Help Desk would cover IT problems but this could be expanded to cover other subjects if it was felt that there was a need. We have recently had made very useful contact with a local grammar school and one of the results is that one of their pupils would assist at this IT Help Desk. We would be very pleased to hear from any U3A Groups in the TVN which have set up a similar Help Desk. Your experience; any pitfalls; what topics did you cover; how did you make it work? Any comments from a Group already running a Help Desk would be appreciated. Thanks Peter Metcalf u3atvn@xxxxxxxxxxxxxxxxxxx . No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.2221 / Virus Database: 2638/5530 - Release Date: 01/13/13