If an Exchange server is involved than it could be related to free\busy updates. Outlook might be hanging when it contacts Exchange to update it's free busy time. Have you tried start Outlook with the /cleanfreebusy switch? -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Hamilton, Ronnie Sent: Thursday, October 13, 2005 9:06 AM To: Thin Subject: [THIN] outlook 2002 sp3 Hi All I have outlook 2002 sp3 running on a XP FR3 sp4 farm, users are experiencing a 4 to 5 second delay were outlook appears to stop responding. I did find a MS article that said the fix was to install SP3 but SP3 is part of the install. Has anyone any ideas or pointers? Thanks in advance ROnnie Visit our Web Site: www.ltai.ie ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. ********************************************************************** Lonnie Truskowski Information Technology Manager Borton-Lawson 613 Baltimore Drive, Suite 300 Wilkes-Barre, PA 18702-7903 V. 570.821-1994 x236 F. 570-821-1990 www.borton-lawson.com