We recently upgraded to WI 2.0/CSG 3.0 and during that process the redirection setup was removed (I did not originally set it up). So I recently re-set it up by editing webinterface.htm on the Web Interface website. I changed: window.location="Citrix/MetaFrame/"; to window.location="httpS://FQDN_WI_SERVER/Citrix/MetaFrame/";; I disable it because our problems started appearing after the change but it's reenabled again because of security implications. ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of HBooGz Sent: Wednesday, June 14, 2006 11:51 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: network connection to your application was interrupted Cathy -- I've been dealing with this issue for about a year now and have always thought it had to deal with timeouts on the citrix box ;atency on the remote users's connection ; firewall settings with relation to http timeouts; I have a similar setup using redirection -- how are you doing your redirection ? I have Metaframe XPe FR3 box and a WI 2.0/CSG 1.1 ( on same server ) in the DMZ running windows 2000 server. I never thought to disable HTTPS because of security implications. On 6/14/06, Cathy Campbell <Cathy.Campbell@xxxxxxx> wrote: I have some additional information for the problem I'm having below: I'm redirecting our users to Web Interface via secure channel since many users forget or are not familiar with typing httpS. When I remove that redirection, connections are no longer dropped and the following messages do not appear again "The network connection to your application was interrupted. Try to access your application later, or contact technical support. and Citrix ICA The Citrix Metaframe server is not available, please try again later. And The Citrix SSL server you have selected is not accepting connections. Our farm is MPS 4.0 with a separate server in the DMZ with WI 4.0 and Secure Gateway 3.0. I keep getting an error when using any published application through Citrix. After about 5 minutes of inactivity an error message pops up and I have to re-logon to a citrix session through web interface and re-open the published app. The error is: <published app name> ERROR The network connection to your application was interrupted. Try to access your application later, or contact technical support. and Citrix ICA The Citrix Metaframe server is not available, please try again later. Any input would be greatly appreciated. __________________________________ Cathy Campbell LAN Administrator Information Technology Gemological Institute of America (GIA) The Robert Mouawad Campus 5345 Armada Drive MS-43 Carlsbad, California 92008 Tel: 760-603-4484 Fax: 760-603-4499 E-mail: cathy.campbell@xxxxxxx <mailto:cathy.campbell@xxxxxxx> www.gia.edu <http://www.gia.edu/> The World's Foremost Authority in Gemology(tm) Ensuring the Public Trust through Nonprofit Service since 1931. Have you registered for the 4th International Gemological Symposium and Gemological Research Conference? Visit www.symposium.gia.edu <http://www.symposium.gia.edu> This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this e-mail in error, please immediately delete it. Note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of GIA. GIA takes every precaution to protect e-mail recipients, but recipients are responsible for checking any e-mail and attachments for the presence of viruses. GIA accepts no liability for any damage caused by any virus transmitted by this e-mail. -- HBooGz:\>