[THIN] Re: network connection to your application was interrupted

  • From: "Cathy Campbell" <Cathy.Campbell@xxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 15 Jun 2006 08:41:05 -0700

My situation is the same, 2 minute disconnects but it only happens to WI
clients on the LAN.  Anyone outside of the firewall is not experiencing
the problem.  I'll check firewall settings.  thanks.

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Roger Riggins
Sent: Thursday, June 15, 2006 7:20 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: network connection to your application was
interrupted



Yes, that's all that is in our default.asp. Do those two minute
disconnects only happen for WI clients outside of the firewall or does
it also happen on the LAN? Have you already checked your timeout
settings on the firewall(s)?

 

Good luck!

Roger Riggins   
Network Administrator 
Lutheran Services in Iowa 
w: 319.859.3543 
c: 319.290.5687 
http://www.lsiowa.org 

  

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of HBooGz
Sent: Thursday, June 15, 2006 6:34 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: network connection to your application was
interrupted

 

is that all that's within that default.asp file ?


In my cases it always seems to happen after an ica session has been
established and there is about a 2 minute idle time -- the session
freezes and then prompts with that message. 




On 6/14/06, Roger Riggins <roger.riggins@xxxxxxxxxx> wrote:

Is the error that you're receiving occurring after they make an ICA
connection or does it appear in WI? If it happens after an ICA
connection is already established then I don't understand how the
redirection would impact it.

 

Maybe try a different redirection. I've never done it the way you have,
and don't know if one way is better than another. We have the site's
default document set to default.asp, which contains the following:

 

<% Response.Redirect " https://wi.mydomain.com/citrix/metaframe/
<https://wi.mydomain.com/citrix/metaframe/> " %>

 

 

Good luck!

Roger Riggins   
Network Administrator 
Lutheran Services in Iowa 
w: 319.859.3543 
c: 319.290.5687 
http://www.lsiowa.org 

  

-----Original Message----- 
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Cathy Campbell

Sent: Wednesday, June 14, 2006 2:21 PM 


To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: network connection to your application was
interrupted

 

This was the only change made:

 

window.location="Citrix/MetaFrame/";

to

window.location= httpS://FQDN_WI_SERVER/Citrix/MetaFrame/
<https://FQDN_WI_SERVER/Citrix/MetaFrame/> ;

It's reenabled again, and I visited WI and typed in https and the
problems still occurs.

 

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Roger Riggins
Sent: Wednesday, June 14, 2006 11:49 AM 


To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: network connection to your application was
interrupted

Is it possible you changed more than one thing when you disabled the
redirection? I don't know how that would make a difference.

 

Can you re-enable the redirection and visit WI by typing in https and
see if it still happens?

 

Good luck!

Roger Riggins   
Network Administrator 
Lutheran Services in Iowa 
w: 319.859.3543 
c: 319.290.5687 
http://www.lsiowa.org 

  

-----Original Message----- 
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Cathy Campbell

Sent: Wednesday, June 14, 2006 1:43 PM 


To: thin@xxxxxxxxxxxxx
Subject: [THIN] network connection to your application was interrupted

 

 

I have some additional information for the problem I'm having below: 
I'm redirecting our users to Web Interface via secure channel since many
users forget or are not familiar with typing httpS.  When I remove that
redirection, connections are no longer dropped and the following
messages do not appear again

"The network connection to your application was interrupted.
Try to access your application later, or contact technical support.
and
Citrix ICA 
The Citrix Metaframe server is not available, please try again later.
And 
The Citrix SSL server you have selected is not accepting connections. 

Our farm is MPS 4.0 with a separate server in the DMZ with WI 4.0 and
Secure Gateway 3.0. I keep getting an error when using any published
application through Citrix. After about 5 minutes of inactivity an error
message pops up and I have to re-logon to a citrix session through web
interface and re-open the published app. 

The error is:
<published app name> ERROR
The network connection to your application was interrupted.
Try to access your application later, or contact technical support.
and
Citrix ICA 
The Citrix Metaframe server is not available, please try again later. 
Any input would be greatly appreciated. 


  

__________________________________
Cathy Campbell
LAN Administrator
Information Technology
Gemological Institute of America  (GIA)
The Robert Mouawad Campus
5345 Armada Drive MS-43
Carlsbad , California   92008
Tel: 760-603-4484
Fax: 760-603-4499
E-mail: cathy.campbell@xxxxxxx <mailto:cathy.campbell@xxxxxxx> 
www.gia.edu <http://www.gia.edu/>  

The World's Foremost Authority in Gemology(tm)
Ensuring the Public Trust through Nonprofit Service since 1931. 

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-- 
HBooGz:\> 

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