I will check that out. I got it corrected for one user. turns out the
server she was connecting to, the ICA browser had hung.
On 3/5/07, Schneider, Chad M <CMSchneider@xxxxxxxxx> wrote:
>
> Negotiating capabilities…sounds like a classic MS Licensing problem.
>
>
> ------------------------------
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto: thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Jim Kenzig ThinHelp.com
> *Sent:* Monday, March 05, 2007 10:56 AM
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: another sticky problem
>
>
>
> Um the latest web client is 10...
>
>
>
http://www.citrix.com/English/SS/downloads/details.asp?dID=2755&downloadID=164538&pID=186
>
>
>
> Try it and see if there is any difference. Also clear the users cache
> and check your IE settings to make sure that are set properly. (ie uncheck
> do not save encrypted pages, etc)
>
> Jim
>
>
>
>
>
> On 3/5/07, *Jason Patten* <jasoncitrix@xxxxxxxxx> wrote:
>
> I have been looking through the knowledge base articles for this one.
>
> Again I have a couple of users (just 2) out of over 700 right now, who
> when they try to connect the client goes to "negotiating capabilities" and
> hangs there.
>
> One is using Windows VIsta, the other WIndow XP. Both have the latest
> WEb client (9.23) The system never advances past the negotiating
> capabilities point.
>
> I have seen several articles saying that it gets to that point then
> closes out, and that is usually a license issue. In the case of one user I
> have tried clearing his license file out and he is still getting the issue.
> The other user just started reporting the problem today.
> Not sure what to check next.
> Jason
>
>
>
>
> --
> Jim Kenzig
> Microsoft MVP - Terminal Services
> http://www.thinhelp.com
> Citrix Technology Professional
> Provision Networks VIP
> CEO The Kenzig Group
> http://www.kenzig.com
> Blog: http://www.techblink.com
>
