[THIN] Re: another sticky problem
- From: "Pfeifer, Bruce A LCS:EX" <Bruce.A.Pfeifer@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 5 Mar 2007 10:58:27 -0800
When you say "clearing his license file out " do you mean deleting
the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store\LICENSE000 ?
If not, try backing up and then deleting this registry key. Or from the
same workstation try connecting via RDP or RDC to the Terminal server,
if it also fails you can assume it is a MS WTS-CAL issue.
If the workstations have iKey installed, it will produce the same
symptoms, (uninstall iKey to verify).
Bruce.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: Mon, March 5, 2007 9:59 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: another sticky problem
I will check that out. I got it corrected for one user. turns out the
server she was connecting to, the ICA browser had hung.
On 3/5/07, Schneider, Chad M <CMSchneider@xxxxxxxxx> wrote:
Negotiating capabilities...sounds like a classic MS Licensing
problem.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:
thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx> ] On Behalf
Of Jim Kenzig ThinHelp.com
Sent: Monday, March 05, 2007 10:56 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: another sticky problem
Um the latest web client is 10...
http://www.citrix.com/English/SS/downloads/details.asp?dID=2755&download
ID=164538&pID=186
Try it and see if there is any difference. Also clear the users
cache and check your IE settings to make sure that are set properly.
(ie uncheck do not save encrypted pages, etc)
Jim
On 3/5/07, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
I have been looking through the knowledge base articles for this
one.
Again I have a couple of users (just 2) out of over 700 right
now, who when they try to connect the client goes to "negotiating
capabilities" and hangs there.
One is using Windows VIsta, the other WIndow XP. Both have the
latest WEb client (9.23) The system never advances past the negotiating
capabilities point.
I have seen several articles saying that it gets to that point
then closes out, and that is usually a license issue. In the case of
one user I have tried clearing his license file out and he is still
getting the issue. The other user just started reporting the problem
today.
Not sure what to check next.
Jason
--
Jim Kenzig
Microsoft MVP - Terminal Services
http://www.thinhelp.com
Citrix Technology Professional
Provision Networks VIP
CEO The Kenzig Group
http://www.kenzig.com
Blog: http://www.techblink.com
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