>somtime the print spooler crashes and the no printers installed message comes up and we know to check the print spooler. > I am not sure where to go other than that. If you are desperate, take a look at: http://www.infofromdata.com/LinuxProfessors/chkspool.htm I'm still running this ugly script, but I'm hoping it goes away after the migration to 2003. - Bob