[THIN] Re: Urgent help needed: client printers auto-creation.
- From: "Bruce Jarrett-Norton" <bjarrett@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 4 Nov 2005 12:33:36 -0500
I do not know.. We have this problem ever so often and have not been
able to track it down. Sometime the print spooler crashes and the no
printers installed message comes up and we know to check the print
spooler.
I am not sure where to go other than that.
Bruce
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Pavlo Ignatusha
Sent: Friday, November 04, 2005 12:31 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Urgent help needed: client printers
auto-creation.
Bruce,
it worked! after I restarted spooler all the printers that were
disconnected come back.
The question is what is the problem? The thing is there were
some autocreated client printers even before I restarted spooler but
after the restart the rest of printers came up in Printers folder.
Do I have a problem driver in citrix? I generally try to use
only PCL5e but there can be occasional PCL6... On top of it I see new
drivers pushed to servers even though I disabled installing native
drivers....
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. (613) 732-3675 #6150
fax. (613) 732-9986
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Bruce Jarrett-Norton
Sent: November 4, 2005 11:45 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Urgent help needed: client printers
auto-creation.
Try stopping and restarting the print spooler on the
specific Citrix server.
Bruce Jarrett-Norton
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Pavlo Ignatusha
Sent: Friday, November 04, 2005 11:35 AM
To: Org Thin (E-mail)
Subject: [THIN] Urgent help needed: client
printers auto-creation.
Hi group,
I had my printer environment nicely working up
until about 2 weeks ago when I started receiving helpdesk calls from
users the were unable to print to their client printers. The
applications will say "No printers installed. Use Control Panel...".
PRINTCFG shows all the client printers in "Disconnected" state. Attempts
to connect them hangs PRINTCFG. The session remains responsive. No
errors in event Log whatsoever related to this. This happens for both
printers with native drivers on the servers and these that do not have
them and use Universal driver. Printers arranged through CMS and
imported printserver seem to work fine.
No recent changes were done on the servers.
Server are not updated with MS patches.
Farm is 4 W2K SP4 servers Citrix XP3/SP4
Priner settings in CMC:
-Use universal driver only when native driver is
not available
-Automatically install native drivers UNCHECKED
-Autocreate client printers when user logs on
CHECKED
-Inherit client printers settings for keeping
printed documents CHECKED
-All client printers
Any help is greatly appreciated as we're
drowning in the helpdesk calls.....SOS!
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. (613) 732-3675 #6150
fax. (613) 732-9986
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