I will give the re-install of the client a try again. I am not sure he is on a domain. I think it is a stand-alone PC. Jason -----Original Message----- From: Claus, Brian [mailto:BClaus@xxxxxxxxxxxxx] Sent: Tuesday, September 07, 2004 9:22 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Unable to save to Local C: drive Try an uninstall \ reinstall of the citrix web client...make sure he answers "full access \ never ask again for any app" AND, check local file permissions...perhaps the local user has permissions but the domain user does not.... _____ Brian Claus, MCP, Network+, A+ Network Administrator WESCO Distribution, Inc. 225 West Station Square Drive, Suite 700 Pittsburgh, PA 15219-1122 Phone: 412-454-2412 Fax: 412-454-2540 <mailto:bclaus@xxxxxxxxxxxxx> bclaus@xxxxxxxxxxxxx _____ -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Jason Patten Sent: Tuesday, September 07, 2004 8:52 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Unable to save to Local C: drive I have a user that is using our Nfuse connection, but is unable to save to his local C: drive. I had him delete the Webica.ini file and reconnect so that he would prompted for the level access to allow. He clicked FULL access, but is still getting a permission denied error. I believe he is running windows 2K. I asked him if he was ablet o save files to his local drive from another application on his PC such as Excel and he claims he was able too. I am not sure what else to check here. Any ideas? I still think there may be some sort of policy in effect on his local computer but do not have access to it to confirm this. Jason Jason Patten M3 Tech support Ph.(770) 297 1925 x266 Email: jason@xxxxxxxx YahooID: jasonrpatten 670,616,629 mph. Its not just a good idea, its the law.