Chris, I never thought going that direction.....makes so much sense...I'm wondering why we never thought of it. First thing tommorow (I have a second opinion to do) I check is this. Thanks for sharing Is this something to add at TweakCitrix.com??? grx Rob Beekmans A-Tree Automatisering ----- Original Message ----- From: Chris Coleman To: 'thin@xxxxxxxxxxxxx' Cc: Sam Franklin ; Alex Kummer ; Barry Robinson ; Brendan Alderslade ; Brett Whinnen ; Christina Andreou ; Paul McCarthy Sent: Sunday, July 14, 2002 10:30 AM Subject: [THIN] USERINIT hangs - users get a blank screen when logging on (no shell). G'day, I've just spent a couple of hours remotely troubleshooting and fixing this little problem on a couple of MetaFrame servers, so I thought I'd share the fix so that others don't get caught... Symptom: Users successfully enter their username & password to any of the sites Metaframe servers, the Usrlogon scripts run, but they're then left with a blank screen. It appears that the shell (Explorer) isn't being started by Userinit. Opening the task manager (Ctrl F1) and starting Explorer from there successfully starts the shell. Task manager shows Userinit as still running. Cause: Several of the font entries in the registry (HKLM\Software\Microsoft\Windows NT\Current Version\Fonts) were UNC paths to a server that had failed. Userinit gets stuck trying to get a connection to IPC$ on the failed server to load the fonts. Fix: Copy the font files to the Citrix servers and update the registry entries to point to the local location. Funnily enough, users can not only log on properly, but the logon also happens faster than before. J This is a "gotcha" for doing a client install of some software that requires a server install on a file server and a client install on the Citrix servers. These particular systems must've been running for years like this... Regards, Chris Coleman BE CCEA MCSE RHCE RHCX Connected Solutions Group Darwin, NT, Australia ------------------------------------------------------------------------------ NOTICE !!!!! This e-mail message is privileged and confidential and is intended only for the use of the addressee. If you are not the intended recipient: a.. confidentiality and privilege is not waived; b.. please contact us immediately to advise of receipt by you; and c.. you are not to read, disseminate, copy or take any action in respect to the contents of this e-mail. Any views or opinions presented are solely those of the author, except where it is specifically stated by the sender to be views of Connected Solutions Group. This e-mail has been scanned, logged and cleared bye Mail Marshal ------------------------------------------------------------------------------