[THIN] Re: Time zone issue
- From: "msemon@xxxxxxx" <msemon@xxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 12 Aug 2004 18:16:33 -0400
So there are no Terminal Server policies overridding your CMC settings?
Also, might look at CTX303498.
-Mike
Original Message:
-----------------
From: Jeremy Thomas jeremy.thomas@xxxxxxxxx
Date: Thu, 12 Aug 2004 22:28:32 +0200
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Time zone issue
No - not used policies. Came accross them when researching the dark art of
Citrix Timezone interpretation. IIRC, this is a new FR3 feature, but I'd
have to check on that to be sure.
What I was able to determine is that the Citrix server seems to want an
EXACT match on the client timezone, so if it's one character out, it takes
the shift from GMT and applies the first timezone with that shift
alphabetically. And there's a good chance that it does not have a daylight
saving setting in it. This was a *$#@ to get right on our Wyse LE1200s - the
original firmware only allowed you to specify the shift and a date when
daylight saving kicked in and out. That wasn't good enough, and it took a
new firmware version from Wyse to allow us to have the right string on the
client.
Possible workarounds were to use TZEDIT to edit the possible timezones on
the servers - you could fox it that way if you have limited timezones, or
use a 3rd party tool - I think that AppServe has a feature in that works.
IIRC, you can do it through scripting as well but it involves loading up a
registry key in quite a messy way. We didn't need to go down either of these
routes, or the CMC route - barking at Wyse eventually got us our preferred
solution.
Good luck - that's a summary of about 3 weeks work.
I seem to remember that Tokeshi (?) was the most helpful internet resource
in resolving this.
_____
From: Rob Slayden [mailto:rslayden@xxxxxxxxxxxxx]
Sent: Thursday, August 12, 2004 9:27 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Time zone issue
Jeremy,
Have you used the CMC policies successfully? We use Wyse Winterms (3350,
3360, 3125) and we implemented a policy to ignore the ICA client time zone
for users in the Pacific time zone region and it does not seem to work. The
only property is DO NOT USE LOCAL TIME OF ICA CLIENTS; rule is enabled,
tried a global group membership and individual user membership but both
fail. I've also tested across 3 different ICA clients (6.0, 7.1, 8.0) and
two different platforms; PC and Wyse Winterm 3360, and it defaults to the
local ICA client time zone.
Anyone used this policy property with any success or am I wasting my time?
Thanks!
rob
24 Hour Fitness
_____
From: Jeremy Thomas [mailto:jeremy.thomas@xxxxxxxxx]
Sent: Thursday, August 12, 2004 7:36 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Time zone issue
Try setting up a policy through CMC and see if the timezone settings make
any difference.
Have your local PCs got the correct timezones?
Are the server and PCs using the same language? You may have a problem
estimating the timezone correctly if you have say a polish XP install
connecting to a US language server.
Have the PCs got the same list of possible timezones as the servers? See
language.
Is Daylight Saving turned off on either the client of server?
Is the problem consistant through timezones? Like do some work and some not?
_____
From: Jeff Matheis [mailto:jmathei@xxxxxxxxxxx]
Sent: Thursday, August 12, 2004 4:21 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Time zone issue
This happens on both Wyse devices and pc's. The pc's are running Citrix ICA
client 8.0 It picks up the time zone and the time it just doesn't recognize
the check box for Daylight Savings on the client.
Thanks
Jeff Matheis
Kimball International, Inc.
812-482-8302
jmathei@xxxxxxxxxxx
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jeremy Thomas
Sent: Thursday, August 12, 2004 9:15 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Time zone issue
The timezone should be held on the client, and this is "interpreted" by
Citrix (though you can turn this off through a Citrix policy).
I had an issue with certain Wyse thin clients whereby it could hold a shift
from GMT (like GMT-5), but it did not match up exactly to the server
timezones, so the server just assumed it was the first timezone
alphabetically. So instead of "US Central Time" (with daylight savings), we
got "Central America Time" (without daylight savings).
The fix was a firmware upgrade from Wyse.
So the first question would be what clients are you using and do they
display the correct timezone?
I don't think it will be a profile or a server issue.
Regards,
Jez.
_____
From: Jeff Matheis [mailto:jmathei@xxxxxxxxxxx]
Sent: Thursday, August 12, 2004 3:43 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Time zone issue
We are running W2K3 with Citrix XP FR3 and we are using flex profiles. When
users login from a time zone that is different then what the servers are
using the clients time is adjusting but its not picking up whether or not
the "Automatically Adjust for Daylight Savings" box is checked or not.
Citrix support is working on it but if you are familiar with Citrix support
you know I have a better chance of someone on this list fixing it before
Citrix does.
Any help would be appreciated.
Thanks
Jeff Matheis
Kimball International, Inc.
812-482-8302
jmathei@xxxxxxxxxxx
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