[THIN] Re: Smart card problems on Neowares

  • From: "Minero, Hector B CIV NSWCDD, K55" <hector.minero@xxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 11 Dec 2007 10:05:46 -0500

We just can't get these Neowares to work!
We have Neolinux 2.6 and we do have the ActivCard readers.  Are we able
to update the ROM image on the readers?
 
 
_________________________
Hector Minero
NSWCDD Code K55
Ph: 540.653.8859
Email: hector.minero@xxxxxxxx

        -----Original Message-----
        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Greg Reese
        Sent: Thursday, December 06, 2007 9:33 AM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: Smart card problems on Neowares
        
        
        an additional note, Neolinux 2.4 would ONLY work witrh ActivCard
branded readers.  If you look at one of those and the standard SCR331,
you can tell they are probably made in the same factory but there is
something different in the ROM image.  The ROM image and version of the
readers is very important.  We see similar issues with HP thin clients
and XPe. 
        
        
        On Dec 6, 2007 8:28 AM, Greg Reese <gareese@xxxxxxxxx> wrote:
        

                not entirely true.  Once ActivCliet 6 was installed on
the servers, the problems with Neolinux went away.  The guys from
Neoware did visit an let us preview the new Neolinux and it worked fine.
I think that was Neolinux 4 but it's been a while and I forget. 
                
                On Dec 5, 2007 9:24 PM, Steve Snyder
<kwajalein@xxxxxxxxx> wrote:
                

                        This somehow sounds strangely familiar...
                         
                        We tried, oh Lord how we tried to make these
things work with CACs (we're .mil too) and they just failed miserably.
We were using neolinux - don't recall if we ever tried their WinCE units
- and PS4.0 on W2K3 servers with TW/ACG. IIRC NeoWare even sent folks
out to one of our offices and they could never get them to work properly
(same symptoms that you're experiencing). Anyway, we sent them back and
went with embedded XP on the HP units as Greg is a HUGE HP/Wyse TC fan
(he loves Devo too). :D 
                         
                        Send them back while you can get your money
back.

                                ----- Original Message ----- 
                                From: Minero, Hector B CIV NSWCDD, K55
<mailto:hector.minero@xxxxxxxx>  
                                To: thin@xxxxxxxxxxxxx 
                                Sent: Thursday, December 06, 2007 3:28
AM
                                Subject: [THIN] Smart card problems on
Neowares



                                Hi all,  I've been fighting this problem
for a week and can't seem to find a solution.  
                                We just bought a few Neowares and we are
having problems with Smart cards becoming unresponsive.  The Neowares
connect via ICA to PS 4.0 Win2k3 servers.  Users log on with their Smart
cards, they lock their screen, and take their cards out.   When they try
to unlock their screen, the system will not unlock.  It gives different
messages such as "The credentials cannot be verified", sometimes it does
not prompt for a PIN, sometimes it is plainly unresponsive. 

                                We are running: 

                                PS 4.0 Hotfix Rollup 3 and some at 4,
Win2k3 SP2. 
                                The servers have: ActivClient 6.1, and
Tumbleweed Desktop Validator. 
                                Linux Neowares (Neolinux version 4.0,
revision 5267) 

                                On a side note, this problem is not
showing for 200 XP Wyse clients.  So, this seems to be a Neoware-Citrix
issue.  We called Neoware support and they said they are aware of it,
but think it's a Citrix problem. 

                                I'd just like to know if anyone out
there has experienced similar issues. 

                                Thanks, 
                                _________________________ 
                                Hector Minero 



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