[THIN] Seamless application Lockups

  • From: "Mike Bollman" <MBollman@xxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 12 Feb 2004 07:51:59 -0600

Hi everyone I need some help with a Windows 2000 SP3 Metaframe XP FR2
SP2 server.  Our boxes have been rock solid hosting ~300 users on 10+
applications for over the last year.  That is until Monday when we added
a new application for one of our lines of business.  All
applications/servers are stable, but the new application is locking up
constantly (say 10+ times per day).  I found that if I limited the
application instance to 1 per user that seemed to help quite a bit.
However, now the problem is that some of the users are getting stuck in
an active or disconnected state from time to time.  Once in this state
they cannot reconnect and I have to force their connection closed.  Do
you think that the ICAKeepAlive registry settings could help in this
situation?  Or is there a better way to go about troubleshooting this?
Unfortunately the application does not keep any logs and the server is
not showing anything either.
Thanks for your help,

Mike Bollman
Network Engineer
Enterprise Products
mbollman@xxxxxxxxx


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