[THIN] Re: Print Spooler / shockwave Hanging citrix

  • From: "Tom Flanagan" <tflanagan@xxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 21 Oct 2004 20:59:21 +0800

Thank guys

Great to get back on this group.

-----Original Message-----
From: Ian Nixon [mailto:ian.a.nixon@xxxxxxxxx] 
Sent: Thursday, 21 October 2004 8:47 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Print Spooler / shockwave Hanging citrix

Spot on we've seen this problem a lot and this is the best answer

Ian


On Thu, 21 Oct 2004 08:22:43 -0400, Jeff Stockard
<jstockard@xxxxxxxxxxxxxxxxxxxxx> wrote:
> We were able to get rid of this problem by adding the Everyone group
to
> the security of the C:\winnt\system32\spool\printers folder and giving
> them Delete permissions.  When a user prints, a temporary file gets
> created there ( the .shd file ), if they do not have permission to
> delete the file, it stays there and when you get enough, it hangs the
> spooler.  If you don't have spooler problems, these files will
> eventually fill up your disk space.
> Hope this helps.
> Jeff
> Jesus Loves You
> 
> 
> 
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> Behalf Of Tom Flanagan
> Sent: Thursday, October 21, 2004 12:00 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Print Spooler / shockwave Hanging citrix
> 
> Hi Folks
> 
> I have just started at this site. I have a problem on one citrix
server.
> Hang on ...here is the spec.
> 
> 2 citrix servers W2k SP4, Citrx XPe, Published desktop Client print
> drivers loaded at connection
> 
> When users pickup Citrix2 they log in and the sessions hangs before
the
> profile loads. They just get a desktop colour background with no start
> button or icons.
> 
> When I Stop the print spooler service it works okay. But no one can
> print.... obviously.
> 
> The problem seems to happen when 2 files get written to the
> C:\winnt\system32\spool\printers folder
> 00141.shd       2kb     shd file 2KB
> 00141           444kb   Shockwave Flash Object
> 
> When I delete these files and restart the spooler everything is fine.
> Problem is the files come back.  So far I have had them appear at 7:20
> am yesterday & 10:30 today.  I am trying to find the source
> 
> Any Ideas
> 
> Tom Flanagan
> IT Admin
> Doric Constructions
> Subiaco
> Western Australia
> 
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and time of day possible problems exist.
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