[THIN] Re: Print Spooler / shockwave Hanging citrix

  • From: "Jeff Stockard" <jstockard@xxxxxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 21 Oct 2004 08:22:43 -0400

We were able to get rid of this problem by adding the Everyone group to
the security of the C:\winnt\system32\spool\printers folder and giving
them Delete permissions.  When a user prints, a temporary file gets
created there ( the .shd file ), if they do not have permission to
delete the file, it stays there and when you get enough, it hangs the
spooler.  If you don't have spooler problems, these files will
eventually fill up your disk space.
Hope this helps.
Jeff
Jesus Loves You

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Tom Flanagan
Sent: Thursday, October 21, 2004 12:00 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Print Spooler / shockwave Hanging citrix

Hi Folks 

I have just started at this site. I have a problem on one citrix server.
Hang on ...here is the spec. 

2 citrix servers W2k SP4, Citrx XPe, Published desktop Client print
drivers loaded at connection 

When users pickup Citrix2 they log in and the sessions hangs before the
profile loads. They just get a desktop colour background with no start
button or icons. 

When I Stop the print spooler service it works okay. But no one can
print.... obviously. 

The problem seems to happen when 2 files get written to the
C:\winnt\system32\spool\printers folder
00141.shd       2kb     shd file 2KB
00141           444kb   Shockwave Flash Object

When I delete these files and restart the spooler everything is fine.
Problem is the files come back.  So far I have had them appear at 7:20
am yesterday & 10:30 today.  I am trying to find the source

Any Ideas

Tom Flanagan
IT Admin
Doric Constructions
Subiaco
Western Australia


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