We were able to get rid of this problem by adding the Everyone group to the security of the C:\winnt\system32\spool\printers folder and giving them Delete permissions. When a user prints, a temporary file gets created there ( the .shd file ), if they do not have permission to delete the file, it stays there and when you get enough, it hangs the spooler. If you don't have spooler problems, these files will eventually fill up your disk space. Hope this helps. Jeff Jesus Loves You -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Flanagan Sent: Thursday, October 21, 2004 12:00 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Print Spooler / shockwave Hanging citrix Hi Folks I have just started at this site. I have a problem on one citrix server. Hang on ...here is the spec. 2 citrix servers W2k SP4, Citrx XPe, Published desktop Client print drivers loaded at connection When users pickup Citrix2 they log in and the sessions hangs before the profile loads. They just get a desktop colour background with no start button or icons. When I Stop the print spooler service it works okay. But no one can print.... obviously. The problem seems to happen when 2 files get written to the C:\winnt\system32\spool\printers folder 00141.shd 2kb shd file 2KB 00141 444kb Shockwave Flash Object When I delete these files and restart the spooler everything is fine. Problem is the files come back. So far I have had them appear at 7:20 am yesterday & 10:30 today. I am trying to find the source Any Ideas Tom Flanagan IT Admin Doric Constructions Subiaco Western Australia ******************************************************** This Weeks Sponsor RTO Software Do you know which applications are abusing your CPU and memory? Would you like to learn? -- Free for a limited time! Get the RTO Performance Analyzer to quickly learn the applications, users, and time of day possible problems exist. http://www.rtosoft.com/enter.asp?id20 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Weeks Sponsor RTO Software Do you know which applications are abusing your CPU and memory? Would you like to learn? -- Free for a limited time! Get the RTO Performance Analyzer to quickly learn the applications, users, and time of day possible problems exist. http://www.rtosoft.com/enter.asp?id20 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm