How would I have "managed" this information up front before other users started logging in? Why is this happening if it's a HKCU key and not an HKLM key? Why did my info end up in everyone elses HKCU? That would imply my info ended up in the Default User NTUSER.DAT, right? Is that something that happens on a terminal server when you install an app? Because that doens't happen on regular computers. I recall having this problem on 2000 TS servers, but maybe I just never got calls from usrs with locked file. ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Mack Sent: Friday, March 24, 2006 5:02 PM To: thin@xxxxxxxxxxxxx Subject: RE: [THIN] Office apps show my user having documents locked Hi Evan, Office uses the user info under HKCU\software\microsoft\office\xx.0\common\userinfo to identify a user. If you installed office as yourself and never managed this information, then you "own" all the copies of word etc running. A bit of scripting will fix the problem ;-) regards, Rick Ulrich Mack Volante Systems ________________________________ From: thin-bounce@xxxxxxxxxxxxx on behalf of Evan Mann Sent: Sat 25/03/2006 4:59 To: thin@xxxxxxxxxxxxx Subject: [THIN] Office apps show my user having documents locked Every time someone on Citrix opens a document and gets a file locked error, it always shows my name. I was logged in when I installed office (in install mode), and I'm also a user of the Citrix servers, but why does it always show me having the file locked, and not the real person with the file locked? ######################################################################## ############# This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. ######################################################################## #############