[THIN] Re: Office apps show my user having documents locked

  • From: "Evan Mann" <emann@xxxxxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 24 Mar 2006 17:16:49 -0500

How would I have "managed" this information up front before other users
started logging in?  Why is this happening if it's a HKCU key and not an
HKLM key?  Why did my info end up in everyone elses HKCU?  That would
imply my info ended up in the Default User NTUSER.DAT, right?  Is that
something that happens on a terminal server when you install an app?
Because that doens't happen on regular computers.  I recall having this
problem on 2000 TS servers, but maybe I just never got calls from usrs
with locked file.
 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Rick Mack
Sent: Friday, March 24, 2006 5:02 PM
To: thin@xxxxxxxxxxxxx
Subject: RE: [THIN] Office apps show my user having documents locked


Hi Evan,
 
Office uses the user info under
HKCU\software\microsoft\office\xx.0\common\userinfo to identify a user.
If you installed office as yourself and never managed this information,
then you "own" all the copies of word etc running.
 
A bit of scripting will fix the problem ;-)
 
regards,
 
Rick
 
Ulrich Mack 
Volante Systems 


________________________________

From: thin-bounce@xxxxxxxxxxxxx on behalf of Evan Mann
Sent: Sat 25/03/2006 4:59
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Office apps show my user having documents locked



Every time someone on Citrix opens a document and gets a file locked
error, it always shows my name.  I was logged in when I installed office
(in install mode), and I'm also a user of the Citrix servers, but why
does it always show me having the file locked, and not the real person
with the file locked?


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