Hi Evan, Office uses the user info under HKCU\software\microsoft\office\xx.0\common\userinfo to identify a user. If you installed office as yourself and never managed this information, then you "own" all the copies of word etc running. A bit of scripting will fix the problem ;-) regards, Rick Ulrich Mack Volante Systems ________________________________ From: thin-bounce@xxxxxxxxxxxxx on behalf of Evan Mann Sent: Sat 25/03/2006 4:59 To: thin@xxxxxxxxxxxxx Subject: [THIN] Office apps show my user having documents locked Every time someone on Citrix opens a document and gets a file locked error, it always shows my name. I was logged in when I installed office (in install mode), and I'm also a user of the Citrix servers, but why does it always show me having the file locked, and not the real person with the file locked? ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. #####################################################################################