[THIN] Re: OT: HHHHEEEEELLLPPP!! "Unknown Hard Error"
- From: "BRUTON, Malcolm, FM" <Malcolm.BRUTON@xxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Tue, 13 Apr 2004 20:23:45 +0100
Yes I have seen this. Was a bloody nightmare.
I assume you are doing a scripted install of windows. There is an updated
ntfs.sys contained in one of those hotfixes for SP4 that screws things. I
believe you only see this if you have done a resize of the NTFS partition
during the scripted install using the SP4 media and then update hotfixes.
MS have released a post hotfix hotfix that fixes it. Can't remember exactly
what hotfix this is in but do a search for updated ntfs.sys.
Also I think this shows that you should only use hotfixes when you have an
explicit problem. Downloading unknown hotfixes form a web site without
testing thoroughly is asking for trouble.
Took us a few weeks to find.
Malcolm
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of lynch00@xxxxxxx
Sent: 13 April 2004 19:21
To: thin@xxxxxxxxxxxxx
Subject: [THIN] OT: HHHHEEEEELLLPPP!! "Unknown Hard Error"
Has anyone seen this error message? We hae 3, yes, read it correctly. 3
Proliant DL380-G2 servers that have this problem. The problem is happening
within a Windows 2000 Server with Service Pack 4 (including all 118 hotfixes
provided at http://www.pubforum.net). The Rom firmware is as follows:
System BIOS: P24 (11/15/2002) - Most current version
SA5i Firmware: v2.58 (most current) on two servers AND v1.92 on another
server
SA5i Driver: v5.49.2.32
The "Unknown hard error" only appears when we are installing apps, or when
huge disk activity occurs. I *think* this is caused by the driver, as this
is the only common thing with the 3 servers. I have verified that the
drives firmware is at the latest version.
Has anyone seen this before? Does anyone have ANY suggestions? I'm at a
complete lose!!!!
I do have a case open with Compaq/HP, but they are just as stupped!
Thanks,
Chris
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real constraints & how to overcome them. SAVE MONEY by scaling-up rather
than buying more servers.
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