[THIN] Re: MetaFrame XPe SP3 FR2 Windows 2000 Servers crash nightly and have to be rebooted.
- From: "Bernd Harzog" <Bernd.Harzog@xxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 18 Feb 2003 12:31:51 -0500
You are running out of virtual memory. There are several reasons for
this:
1. You are running large applications that consume a great deal of
virtual memory. In the ordinary course of running those applications you
are using up all of the available VM in your servers. When you do that
they crash.
2. You have one or more applications that are leaking memory. This means
that when a piece of code allocates memory and then is done with it, it
does not deallocate that memory. If you let things leak long enough you
will eventually use up all of the VM in your servers and they will
crash.
One solution to this problem is to reboot your servers frequently.
Rebooting causes VM to be cleared which allows you to start fresh. You
might also want to consider evaluation our product, TScale. TScale
optimizes the applications running on your terminal servers and causes
them to use less VM and to hit the page file less frequently. This
allows you to support more users per server, or perhaps in your case
allows you to support the users you have without crashing. You can get
the evaluation software on our web site at:
http://www.rtosoft.com/pages/evaluate_ts.html
You are welcome to email me on or off list if you have any questions.
Best Regards,
Bernd Harzog
CEO
RTO Software
678-455-5506 x701
bernd@xxxxxxxxxxx
www.rtosoft.com
-----Original Message-----
From: Leon.Jaimes@xxxxxxxx [mailto:Leon.Jaimes@xxxxxxxx]=20
Sent: Tuesday, February 18, 2003 12:18 PM
To: thin@xxxxxxxxxxxxx
Cc: IT.dept@xxxxxxxx
Subject: [THIN] MetaFrame XPe SP3 FR2 Windows 2000 Servers crash
nightly and have to be rebooted.
Hello All,
We are running thin client terminals over a frame WAN with W2k servers
running MetaFrame XPe SP3 and FR2. It seems like every other night
around
6pm one of the servers will run out of resources and all the users on
that
server will hang, when they try to log back in they go back to the same
hung
session.=20
This is from the system event log it seems that this happens repeatedly
before the server crashes.
Type: Error=20
Source: TermService
Category: None
EventID: 23
Description: {Not Enough Quota} Not enough virtual memory or paging
file
quota is available to complete the specified operation. \
We also get this one quite a bit on the server that crashes
Type: Error=20
Source: TermService
Category: None
EventID: 258
Description: STATUS_TIMEOUT=20
Does anyone else have this happening or know of this problem.
Thanks
Leon
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